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~isPartOf:"Journal of service research : JSR"
~subject:"Consumer behaviour"
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Search: subject_exact:"Selbstbedienung"
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Consumer behaviour
Selbstbedienung
7
Self-service
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Customer satisfaction
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Kundenzufriedenheit
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self-service technology
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Journal of service research : JSR
The journal of services marketing
11
Journal of retailing and consumer services
10
Journal of hospitality marketing & management
7
The service industries journal
7
International journal of hospitality management
6
Journal of business research : JBR
6
Journal of service management
6
Services marketing quarterly
6
International journal of contemporary hospitality management
4
Journal of travel and tourism marketing
4
Service business
4
The international review of retail, distribution and consumer research
4
International journal of services and operations management
3
Journal of air transport management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Managing service quality : MSQ ; an international journal
3
Psychology & marketing
3
Technological forecasting & social change : an international journal
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Cogent business & management
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European journal of marketing : EJM
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Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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History of retailing and consumption
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Information systems management
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International journal of business information systems : IJBIS
2
International journal of quality and service sciences
2
International journal of retail & distribution management
2
International journal of retail and distribution management
2
International journal of services, economics and management
2
International journal of sports marketing & sponsorship
2
International journal of technology marketing : IJTMkt
2
Journal of consumer policy : consumer issues in law, economics and behavioural sciences
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of marketing theory and practice
2
Journal of strategic marketing
2
Production and operations management : an international journal of the Production and Operations Management Society
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Retailing in the 21st century : current and future trends
2
The international journal of bank marketing : IJBM
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Tourism management perspectives : TMP
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ECONIS (ZBW)
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1
Customer inconvenience and price compensation : a multiperiod approach to labor-automation trade-offs in services
Andreassen, Tor W.
;
Oest, Rutger van
;
Lervik-Olsen, Line
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 173-183
Persistent link: https://www.econbiz.de/10011855787
Saved in:
2
Only if it is convenient : understanding how convenience influences self-service technology evaluation
Collier, Joel E.
;
Kimes, Sheryl E.
- In:
Journal of service research : JSR
16
(
2013
)
1
,
pp. 39-51
Persistent link: https://www.econbiz.de/10009751114
Saved in:
3
The roles of habit, self-efficacy, and satisfaction in driving continued use of self-service technologies : a longitudinal study
Wang, Cheng
;
Harris, Jennifer
;
Patterson, Paul G.
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 400-414
Persistent link: https://www.econbiz.de/10009782115
Saved in:
4
Customer self-efficacy in technology-based self-service : assessing between- and within-person differences
Beuningen, Jacqueline van
;
Ruyter, Ko de
;
Wetzels, Martin
; …
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 407-428
Persistent link: https://www.econbiz.de/10003853607
Saved in:
5
Consequences of forcing consumers to use technology-based self-service
Reinders, Machiel J.
;
Dabholkar, Pratibha A.
;
Frambach, …
- In:
Journal of service research : JSR
11
(
2008/09
)
2
,
pp. 107-123
Persistent link: https://www.econbiz.de/10003776093
Saved in:
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