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~isPartOf:"Journal of service theory and practice : JSTP"
~subject:"Dienstleistungssektor"
~type_genre:"Aufsatz in Zeitschrift"
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Service employee evaluations of customer tips : an expectations-disconfirmation tip gap approach
Saunders, Stephen G.
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
6
,
pp. 796-812
Persistent link: https://www.econbiz.de/10011392416
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