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~isPartOf:"Journal of the Academy of Marketing Science"
~person:"Das, Jishnu"
~person:"Hammerschmidt, Maik"
~person:"Usman, Osly"
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Customer satisfaction
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Dienstleistungsqualität
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Das, Jishnu
Hammerschmidt, Maik
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Grégoire, Yany
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Journal of the Academy of Marketing Science
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
4
HKS Working Paper
2
Interactive Marketing im Web 2.0+ : Konzepte und Anwendungen für ein erfolgreiches Marketingmanagement im Internet
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NBER working paper series
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Policy research working paper : WPS
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The American economic review
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The Oxford handbook of the Indian economy
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World Bank E-Library Archive
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World Bank Policy Research Working Paper
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Annual review of economics
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Dienstleistungsmarketing
1
EFFECT OF CUSTOMER TRUST, USE EASY AND INFORMATION QUALITY ON PURCHASE DECISIONS ON LAZADA E-COMMECE
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Faculty research working paper series / John F. Kennedy School of Government, Harvard University
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Journal of service research
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Journal of service research : JSR
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Management, Prozessgestaltung, Kundenperspektive
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The service quality-satisfaction link revisited : exploring asymmetries and dynamics
Falk, Tomas
;
Hammerschmidt, Maik
;
Schepers, Jeroen J. L.
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
3
,
pp. 288-302
Persistent link: https://www.econbiz.de/10003986335
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