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~isPartOf:"Journal of the Academy of Marketing Science"
~person:"Droge, Cornelia"
~subject:"Konsumentenverhalten"
~subject:"Supplier relationship management"
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Konsumentenverhalten
Supplier relationship management
Beziehungsmarketing
1
Customer satisfaction
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Dienstleistungsqualität
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Einzelhandel
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Kundenzufriedenheit
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Lieferantenmanagement
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Droge, Cornelia
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Creating commitment and loyality behaviour among retailers : what are the roles of service quality and satification?
Davis-Sramek, Beth
;
Droge, Cornelia
;
Mentzer, John T.
; …
- In:
Journal of the Academy of Marketing Science
37
(
2009
)
4
,
pp. 440-454
Persistent link: https://www.econbiz.de/10003926593
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