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~isPartOf:"Journal of the Academy of Marketing Science"
~person:"Gwinner, Kevin P."
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Gwinner, Kevin P.
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Journal of the Academy of Marketing Science
Journal of retailing
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Marketing-mix strategies - distribution strategy and pricing strategy
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Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention
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Understanding and managing customer relational benefits in services : a meta-analysis
Gremler, Dwayne D.
;
Van Vaerenbergh, Yves
;
Brüggen, …
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
3
,
pp. 565-583
Persistent link: https://www.econbiz.de/10012290973
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Toward a theory of repeat purchase drivers for consumer services
Paul, Michael
;
Hennig-Thurau, Thorsten
;
Gremler, Dwayne D.
- In:
Journal of the Academy of Marketing Science
37
(
2009
)
2
,
pp. 215-237
Persistent link: https://www.econbiz.de/10003851360
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