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~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Dienstleistungsqualität"
~subject:"Leistungsmotivation"
~subject:"United States"
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Dienstleistungsqualität
Leistungsmotivation
United States
Salespeople
58
Verkaufspersonal
58
Selling
21
Verkauf
21
Beziehungsmarketing
20
Relationship marketing
20
Consumer behaviour
10
Customer satisfaction
10
Konsumentenverhalten
10
Kundenzufriedenheit
10
B-to-B-Marketing
7
Business-to-business marketing
7
Sales management
7
Motivation
6
Personal selling
6
Arbeitsgruppe
5
Arbeitsleistung
5
Führungsstil
5
Job performance
5
Leadership style
5
Lieferantenmanagement
5
Salesperson performance
5
Supplier relationship management
5
Team
5
Work motivation
5
Arbeitsverhalten
4
Cognition
4
Decision
4
Employee retention
4
Entscheidung
4
Erfolgsfaktor
4
Firm performance
4
Kognition
4
Mitarbeiterbindung
4
Sales
4
Service quality
4
Strategic management
4
Strategisches Management
4
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English
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Good, Valerie
2
Hughes, Douglas E.
2
Bitner, Mary Jo
1
Cadwallader, Susan
1
Dahl, Darren W.
1
Evans, Kenneth R.
1
Foo, Maw Der
1
Gillespie, Erin Adamson
1
Hoegg, JoAndrea
1
Homburg, Christian
1
Hulland, John
1
Iacobucci, Dawn
1
Jarvis, Cheryl Burke
1
Kirca, Ahmet H.
1
Lam, Son K.
1
Lee, Yih Hwai
1
Lim, Elison Ai Ching
1
Lukas, Bryan A.
1
McGrath, Sean
1
Miao, C. Fred
1
Mikolon, Sven
1
Noble, Stephanie M.
1
Ostrom, Amy L.
1
Plouffle, Christopher R.
1
Román, Sergio
1
Wachner, Trent
1
Wang, Chen
1
Wang, Hao
1
Wieseke, Jan
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Journal of the Academy of Marketing Science
The journal of personal selling & sales management : JPSSM
43
Industrial marketing management : the international journal for industrial and high-tech firms
22
Journal of business research : JBR
14
The journal of business & industrial marketing
12
Journal of retailing and consumer services
11
The service industries journal
9
Journal of business-to-business marketing
7
Journal of retailing
7
International journal of retail & distribution management
6
Journal of marketing
6
Journal of marketing theory and practice
6
Journal of marketing theory and practice : JMTP
6
Journal of service research
5
Journal of service research : JSR
5
Journal of strategic marketing
5
The journal of services marketing
5
American journal of business : applying research to practice ; AJB
4
Asia Pacific journal of marketing and logistics
4
Journal of business ethics : JOBE
4
Journal of managerial issues : JMI
4
Journal of personal selling & sales management
4
Psychology & marketing
4
Australasian marketing journal
3
European journal of marketing : EJM
3
International journal of bank marketing
3
International journal of hospitality management
3
Journal of fashion marketing and management
3
Journal of marketing channels : ... distribution systems, strategy, and management
3
Journal of service management
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
Academy of Management journal : AMJ
2
Advances in business strategy and competitive advantage (ABSCA) book series
2
Cases on human performance improvement technologies
2
Gabler Edition Wissenschaft
2
Harvard business review : HBR
2
Harvard-Business-Manager : das Wissen der Besten
2
Interaktionen im Dienstleistungsbereich
2
International journal of contemporary hospitality management
2
International journal of services and operations management
2
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ECONIS (ZBW)
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1
More than money : establishing the importance of a sense of purpose for salespeople
Good, Valerie
;
Hughes, Douglas E.
;
Wang, Hao
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
2
,
pp. 272-295
Persistent link: https://www.econbiz.de/10012819757
Saved in:
2
A self-determination theory-based meta-analysis on the differential effects of intrinsic and extrinsic motivation on salesperson performance
Good, Valerie
;
Hughes, Douglas E.
;
Kirca, Ahmet H.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
3
,
pp. 586-614
Persistent link: https://www.econbiz.de/10013199138
Saved in:
3
The impact of a sales team’s perceived entitativity on customer satisfaction
Wang, Chen
;
Hoegg, JoAndrea
;
Dahl, Darren W.
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
2
,
pp. 190-211
Persistent link: https://www.econbiz.de/10011844768
Saved in:
4
Frontline employees' nonverbal cues in service encounters : a double-edged sword
Lim, Elison Ai Ching
;
Lee, Yih Hwai
;
Foo, Maw Der
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
5
,
pp. 657-676
Persistent link: https://www.econbiz.de/10011772291
Saved in:
5
Extrinsic versus intrinsic approaches to managing a multi-brand salesforce : when and how do they work?
Gillespie, Erin Adamson
;
Noble, Stephanie M.
;
Lam, Son K.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
6
,
pp. 707-725
Persistent link: https://www.econbiz.de/10011614086
Saved in:
6
The interactive effects of sales control systems on salesperson performance : a job demands-resources perspective
Miao, C. Fred
;
Evans, Kenneth R.
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
1
,
pp. 73-90
Persistent link: https://www.econbiz.de/10009719768
Saved in:
7
When salespeople develop negative headquarters stereotypes : performance effects and managerial remedies
Homburg, Christian
;
Wieseke, Jan
;
Lukas, Bryan A.
; …
- In:
Journal of the Academy of Marketing Science
39
(
2011
)
5
,
pp. 664-682
Persistent link: https://www.econbiz.de/10009381733
Saved in:
8
Frontline employee motivation to participate in service innovation implementation
Cadwallader, Susan
;
Jarvis, Cheryl Burke
;
Bitner, Mary Jo
; …
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10003980624
Saved in:
9
Antecedents and consequences of adaptive selling confidence and behavior : a dyadic analysis of salespeople and their customers
Román, Sergio
;
Iacobucci, Dawn
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
3
,
pp. 363-382
Persistent link: https://www.econbiz.de/10003986399
Saved in:
10
Customer-directed selling behaviors and performance : a comparison of existing perspectives
Plouffle, Christopher R.
;
Hulland, John
;
Wachner, Trent
- In:
Journal of the Academy of Marketing Science
37
(
2009
)
4
,
pp. 422-439
Persistent link: https://www.econbiz.de/10003926572
Saved in:
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