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~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
~person:"Ahrholdt, Dennis C."
~person:"Petrick, James F."
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Customer satisfaction
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Kundenzufriedenheit
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Arbeitszufriedenheit
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Job satisfaction
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satisfaction
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Beziehungsmarketing
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Dienstleistungsqualität
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Ahrholdt, Dennis C.
Petrick, James F.
Sirgy, M. Joseph
6
Bošnjak, Michael
3
Lee, Choong-Ki
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Prayag, Girish
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Ribeiro, Manuel Alector
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Yu, Grace B.
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Olya, Hossein
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Reichel, Arie
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Uysal, Muzaffer
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Tourism management : research, policies, practice
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
E-marketing in developed and developing countries : emerging practices
1
Journal of air transport management
1
Journal of business economics : JBE
1
Journal of business research : JBR
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Journal of retailing and consumer services
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Journal of travel and tourism marketing
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ECONIS (ZBW)
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1
The "terminal" effects of service failure on airlines : examining service recovery with justice theory
Migacz, Steven J.
;
Zou, Suiwen
;
Petrick, James F.
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
1
,
pp. 83-98
Persistent link: https://www.econbiz.de/10011915339
Saved in:
2
Antecedents and consequences of work-related smartphone use on vacation : an exploratory study of taiwanese tourists
Chen, Chun-Chu
;
Huang, Wei-Jue
;
Gao, Jie
;
Petrick, James F.
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
6
,
pp. 743-756
Persistent link: https://www.econbiz.de/10011927128
Saved in:
3
Enhancing service loyalty : the roles of delight, satisfaction, and service quality
Ahrholdt, Dennis C.
;
Gudergan, Siegfried P.
;
Ringle, …
- In:
Journal of travel research : a quarterly publication of …
56
(
2017
)
4
,
pp. 436-450
Persistent link: https://www.econbiz.de/10011672215
Saved in:
4
Travel as relationship therapy : examining the effect of vacation satisfaction applied to the investment model
Durko, Angela M.
;
Petrick, James F.
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
7
,
pp. 904-918
Persistent link: https://www.econbiz.de/10011594835
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