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~isPartOf:"Management, Prozessgestaltung, Kundenperspektive"
~person:"Leyer, Michael"
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Management, Prozessgestaltung, Kundenperspektive
Working paper series / Frankfurt School of Finance & Management
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Steigerung der Dienstleistungsproduktivität aus Sicht des Geschäftsprozessmanagements
Leyer, Michael
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Moormann, Jürgen
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2011
Persistent link: https://www.econbiz.de/10009229833
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