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Crew scheduling
8
Personaleinsatzplanung
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Call centre
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Callcenter
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Hospital
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Krankenhaus
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Bhulai, Sandjai
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Koole, Ger M.
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Pot, Auke
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Manufacturing & service operations management : M & SOM
European journal of operational research : EJOR
44
Computers & operations research : and their applications to problems of world concern ; an international journal
38
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
24
International journal of production research
21
Journal of scheduling
21
Health care management science
14
International journal of production economics
12
Journal of the Operational Research Society : OR
10
Transportation research / E : an international journal
10
Journal of the Operational Research Society
9
OR spectrum : quantitative approaches in management
8
EURO journal on transportation and logistics
7
Journal of air transport management
7
Journal of scheduling : JOS
7
Interfaces : the INFORMS journal on the practice of operations research
6
Journal of business economics : JBE
6
Omega : the international journal of management science
6
INFORMS journal on computing : JOC
5
Operations research proceedings 2003 : selected papers of the International Conference on Operations Research (OR 2003), Heidelberg, September 3 - 5, 2003 ; with 51 tables
5
Operations research proceedings 2008 : selected papers of the annual international conference of the German Operations Research Society (GOR) University of Augsburg, September 3 - 5, 2008
5
The practice and theory of automated timetabling : [this special volume comprises revised versions of a selection of the papers that were presented at the 9th International Conference on the Practice and Theory of Automated Timetabling (PATAT) in Belfast between 10th and 13th August 2010]
5
Modellgestützte Personalentscheidungen ; 3
4
Operations research for health care
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
Annals of operations research
3
Arbeits- und Beschäftigungsformen im Wandel : [im Rahmen des Förderschwerpunkts "Balance von Flexibilität und Stabilität" (BMBF-Entwicklungsprogramm "Arbeiten-Lernen-Kompetenezen entwickeln") aus Mitteln des Bundesministeriums für Bildung und Forschung und aus dem Europäischen Sozialfonds der Europäischen Union gefördert]
3
Decision sciences : DS
3
European journal of industrial engineering : EJIE
3
International journal of services and operations management
3
Maritime policy and management : MPM
3
Modellgestützte Personalentscheidungen 9
3
Modellgestützte Personalentscheidungen ; 5
3
Modellgestützte Personalentscheidungen ; [1]
3
Operations research forum
3
Operations research letters
3
Operations research proceedings 2004 : selected papers of the annual international conference of the German Operations Research Society (GOR) ; Tilburg, September 1 - 3, 2004
3
Operations research proceedings 2005 : selected papers of the Annual International Conference of the German Operations Research Society (GOR), Bremen, September 7 - 9, 2005
3
Operations research proceedings 2006 : selected papers of the Annual International Conference of the German Operations Research Society (GOR), jointly organized with the Austrian Society of Operations Research (ÖGOR) and the Swiss Society of Operations Research (SVOR), Karlsruhe, September 6 - 8 2006 ; with 79 tables
3
Production and operations management : an international journal of the Production and Operations Management Society
3
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1
Scheduling smarter : scheduling decision impact on nurse-aide turnover
Mayo, Kevin
;
Webb, Eric
;
Ball, George
;
Bretthauer, Kurt
- In:
Manufacturing & service operations management : M & SOM
26
(
2024
)
1
,
pp. 182-196
Persistent link: https://www.econbiz.de/10014471329
Saved in:
2
Parametric forecasting and stochastic programming models for call-center workforce scheduling
Gans, Noah
;
Shen, Haipeng
;
Zhou, Yong-Pin
;
Korolev, Nikolay
- In:
Manufacturing & service operations management : M & SOM
17
(
2015
)
4
,
pp. 571-588
Persistent link: https://www.econbiz.de/10011388043
Saved in:
3
The timing of staffing decisions in hospital operating rooms : incorporating workload heterogeneity into the newsvendor problem
He, Biyu
;
Dexter, Franklin
;
Macario, Alex
;
Zenios, Stefanos
- In:
Manufacturing & service operations management : M & SOM
14
(
2012
)
1
,
pp. 99-114
Persistent link: https://www.econbiz.de/10009512327
Saved in:
4
Division of labor in medical office practices
Dobson, Gregory
;
Pinker, Edieal
;
Van Horn, R. Lawrence
- In:
Manufacturing & service operations management : M & SOM
11
(
2009
)
3
,
pp. 525-537
Persistent link: https://www.econbiz.de/10003882900
Saved in:
5
Interday forecasting and intraday updating of call center arrivals
Shen, Haipeng
;
Huang, Jianhua Z.
- In:
Manufacturing & service operations management : M & SOM
10
(
2008
)
3
,
pp. 391-410
Persistent link: https://www.econbiz.de/10003747822
Saved in:
6
Simple methods for shift scheduling in multiskill call centers
Bhulai, Sandjai
;
Koole, Ger M.
;
Pot, Auke
- In:
Manufacturing & service operations management : M & SOM
10
(
2008
)
3
,
pp. 411-420
Persistent link: https://www.econbiz.de/10003747824
Saved in:
7
A simple staffing method for multiskill call centers
Pot, Auke
;
Bhulai, Sandjai
;
Koole, Ger M.
- In:
Manufacturing & service operations management : M & SOM
10
(
2008
)
3
,
pp. 421-428
Persistent link: https://www.econbiz.de/10003747828
Saved in:
8
Workforce design with movement restrictions between workstation groups
Bard, Jonathan F.
;
Wan, Lin
- In:
Manufacturing & service operations management : M & SOM
10
(
2008
)
1
,
pp. 24-42
Persistent link: https://www.econbiz.de/10003709420
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