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~isPartOf:"New technology, work and employment"
~isPartOf:"The service industries journal"
~person:"Bloemer, Johanna M."
~person:"Briggs, Elten"
~person:"Stewart, Paul"
~subject:"Dienstleistungsqualität"
~subject:"United Kingdom"
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Dienstleistungsqualität
United Kingdom
Arbeitszufriedenheit
4
Job satisfaction
4
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2
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Bloemer, Johanna M.
Briggs, Elten
Stewart, Paul
Danford, Andy
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New technology, work and employment
The service industries journal
Journal of business research : JBR
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
4
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Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
2
Job quality in the customer contact centre : conceptual foundation and scale development
Dun, Zanna van
;
Bloemer, Johanna M.
;
Henseler, Jörg
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 171-196
Persistent link: https://www.econbiz.de/10009427692
Saved in:
3
Partnership, high performance work systems and quality of working life
Danford, Andy
;
Richardson, Mike
;
Stewart, Paul
;
Tailby, …
- In:
New technology, work and employment
23
(
2008
)
3
,
pp. 151-166
Persistent link: https://www.econbiz.de/10003775618
Saved in:
4
Special issue: "High performance work systems"
Stewart, Paul
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003775745
Saved in:
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