//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Production and operations management : an international journal of the Production and Operations Management Society"
~subject:"Consumer behaviour"
~subject:"Services"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Self-service"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Services
Customer satisfaction
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Selbstbedienung
2
Self-service
2
Beziehungsmarketing
1
Dienstleistungsqualität
1
Einzelhandel
1
Relationship marketing
1
Retail trade
1
Service quality
1
attribution theory
1
inter-customer interactions
1
repurchase intention
1
self-service terminals
1
service quality
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Buell, Ryan W.
1
Campbell, Dennis W.
1
Choi, Thomas Y.
1
Crawford, Aaron
1
Frei, Frances X.
1
Li, Mei
1
Rabinovich, Elliot
1
more ...
less ...
Published in...
All
Production and operations management : an international journal of the Production and Operations Management Society
The journal of services marketing
12
Journal of retailing and consumer services
10
Journal of hospitality marketing & management
7
Journal of service management
7
The service industries journal
7
International journal of hospitality management
6
Journal of business research : JBR
6
Services marketing quarterly
6
Journal of service research : JSR
5
International journal of contemporary hospitality management
4
Journal of travel and tourism marketing
4
Service business
4
The international review of retail, distribution and consumer research
4
International journal of services and operations management
3
Journal of air transport management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Managing service quality : MSQ ; an international journal
3
Psychology & marketing
3
Technological forecasting & social change : an international journal
3
Cogent business & management
2
European journal of marketing : EJM
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
History of retailing and consumption
2
Information systems management
2
International journal of business information systems : IJBIS
2
International journal of quality and service sciences
2
International journal of retail & distribution management
2
International journal of retail and distribution management
2
International journal of services, economics and management
2
International journal of sports marketing & sponsorship
2
International journal of technology marketing : IJTMkt
2
Journal of consumer policy : consumer issues in law, economics and behavioural sciences
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of marketing theory and practice
2
Journal of strategic marketing
2
Retailing in the 21st century : current and future trends
2
The international journal of bank marketing : IJBM
2
Tourism management perspectives : TMP
2
A Research Agenda for Service Marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Self-service operations at retail stores : the role of inter-customer interactions
Li, Mei
;
Choi, Thomas Y.
;
Rabinovich, Elliot
;
Crawford, …
- In:
Production and operations management : an international …
22
(
2013
)
4
,
pp. 888-914
Persistent link: https://www.econbiz.de/10009791631
Saved in:
2
Are self-service customers satisfied or stuck?
Buell, Ryan W.
;
Campbell, Dennis W.
;
Frei, Frances X.
- In:
Production and operations management : an international …
19
(
2010
)
6
,
pp. 679-697
Persistent link: https://www.econbiz.de/10008796721
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->