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~isPartOf:"Production and operations management : an international journal of the Production and Operations Management Society"
~subject:"Gesundheitswesen"
~subject:"Patient"
~subject:"Service quality"
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Gesundheitswesen
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Hospital
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Krankenhaus
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Gesundheitsversorgung
13
Health care
13
Scheduling problem
11
Scheduling-Verfahren
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appointment scheduling
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Dienstleistungsqualität
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service operations
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simulation
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health care
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healthcare
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no-shows
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queueing theory
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Bayesian survival analysis
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Liu, Nan
2
Salzarulo, Peter A.
2
Anderson, David
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Bretthauer, Kurt M.
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Chen, Rachel R.
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Côté, Murray J.
1
Gao, Guodong
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Golden, Bruce
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Kc, Diwas Singh
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LaGanga, Linda R.
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Lawrence, Stephen R.
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Mahar, Stephen
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Modi, Sachin
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Osadchiy, Nikolay
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Robinson, Lawrence W.
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Production and operations management : an international journal of the Production and Operations Management Society
Health care management review : HCM review
36
Journal of health organization and management
26
Health marketing quarterly
19
SpringerLink / Bücher
19
European journal of operational research : EJOR
14
Health care management science
14
The TQM journal : the international review of organizational improvement
14
Quality management journal : QMJ
13
The European journal of health economics : HEPAC ; health economics in prevention and care
13
Working paper / National Bureau of Economic Research, Inc.
13
NBER working paper series
12
Journal of health economics
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Health care management science : a new journal serving the international health care management community
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
NBER Working Paper
10
International journal of pharmaceutical and healthcare marketing
9
Schriftenreihe Gesundheitsmanagement und Medizinökonomie
9
Beiträge zum Gesundheitsmanagement
8
Health economics
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
CHE research paper
7
Discussion paper series / IZA
7
International journal of consumer studies
7
International journal of productivity and quality management : IJPQM
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Business process management journal
6
International journal of hospitality management
6
International journal of production research
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Public management review
6
Decision sciences : DS
5
Freiburger betriebswirtschaftliche Diskussionsbeiträge
5
Health economics review
5
Marktorientiertes Management
5
Patientenidentifikation und Prozessorientierung : wesentliche Elemente des vernetzten Krankenhauses und der integrierten Versorgung
5
Research
5
The service industries journal
5
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1
Are patients patient? : the role of time to appointment in patient flow
Osadchiy, Nikolay
;
Kc, Diwas Singh
- In:
Production and operations management : an international …
26
(
2017
)
3
,
pp. 469-490
Persistent link: https://www.econbiz.de/10011673556
Saved in:
2
Optimal choice for appointment scheduling window under patient no-show behavior
Liu, Nan
- In:
Production and operations management : an international …
25
(
2016
)
1
,
pp. 128-142
Persistent link: https://www.econbiz.de/10011437197
Saved in:
3
Beyond patient classification : using individual patient characteristics in appointment scheduling
Salzarulo, Peter A.
;
Mahar, Stephen
;
Modi, Sachin
- In:
Production and operations management : an international …
25
(
2016
)
6
,
pp. 1056-1072
Persistent link: https://www.econbiz.de/10011507726
Saved in:
4
Sequencing and scheduling appointments with potential call-in patients
Chen, Rachel R.
;
Robinson, Lawrence W.
- In:
Production and operations management : an international …
23
(
2014
)
9
,
pp. 1522-1538
Persistent link: https://www.econbiz.de/10010485199
Saved in:
5
Panel size and overbooking decisions for appointment-based services under patient no-shows
Liu, Nan
;
Ziya, Serhan
- In:
Production and operations management : an international …
23
(
2014
)
12
,
pp. 2209-2223
Persistent link: https://www.econbiz.de/10010479060
Saved in:
6
Life is all about timing : an examination of differences in treatment quality for trauma patients based on hospital arrival time
Anderson, David
;
Gao, Guodong
;
Golden, Bruce
- In:
Production and operations management : an international …
23
(
2014
)
12
,
pp. 2178-2190
Persistent link: https://www.econbiz.de/10010479075
Saved in:
7
Appointment overbooking in health care clinics to improve patient service and clinic performance
LaGanga, Linda R.
;
Lawrence, Stephen R.
- In:
Production and operations management : an international …
21
(
2012
)
5
,
pp. 874-888
Persistent link: https://www.econbiz.de/10009667712
Saved in:
8
The impact of variability and patient information on health care system performance
Salzarulo, Peter A.
;
Bretthauer, Kurt M.
;
Côté, Murray J.
- In:
Production and operations management : an international …
20
(
2011
)
6
,
pp. 848-859
Persistent link: https://www.econbiz.de/10009405320
Saved in:
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