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~isPartOf:"Psychology & marketing"
~subject:"Consumer behaviour"
~subject:"Services"
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Consumer behaviour
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Selbstbedienung
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Self-service
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Customer satisfaction
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Kundenzufriedenheit
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self-service technology
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Psychology & marketing
The journal of services marketing
12
Journal of retailing and consumer services
10
Journal of hospitality marketing & management
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Journal of service management
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The service industries journal
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International journal of hospitality management
6
Journal of business research : JBR
6
Services marketing quarterly
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Journal of service research : JSR
5
International journal of contemporary hospitality management
4
Journal of travel and tourism marketing
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Service business
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The international review of retail, distribution and consumer research
4
International journal of services and operations management
3
Journal of air transport management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Managing service quality : MSQ ; an international journal
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Technological forecasting & social change : an international journal
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Cogent business & management
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European journal of marketing : EJM
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Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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History of retailing and consumption
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Information systems management
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International journal of business information systems : IJBIS
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International journal of quality and service sciences
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International journal of retail & distribution management
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International journal of retail and distribution management
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International journal of services, economics and management
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International journal of sports marketing & sponsorship
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International journal of technology marketing : IJTMkt
2
Journal of consumer policy : consumer issues in law, economics and behavioural sciences
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of marketing theory and practice
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Journal of strategic marketing
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Production and operations management : an international journal of the Production and Operations Management Society
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Retailing in the 21st century : current and future trends
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The international journal of bank marketing : IJBM
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Tourism management perspectives : TMP
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A Research Agenda for Service Marketing
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The impact of self-service versus interpersonal contact on customer-brand relationship in the time of frontline technology infusion
Lee, Heekyung
;
Yi, Youjae
- In:
Psychology & marketing
39
(
2022
)
5
,
pp. 906-920
Persistent link: https://www.econbiz.de/10013186880
Saved in:
2
Asymmetric effects of regulatory focus on expected desirability and feasibility of embracing self-service technologies
Jia, He Michael
;
Wang, Yonggui
;
Ge, Lin
;
Shi, Guicheng
; …
- In:
Psychology & marketing
29
(
2012
)
4
,
pp. 209-225
Persistent link: https://www.econbiz.de/10009534090
Saved in:
3
Understanding how technology paradoxes affect customer satisfaction with self-service technology : the role of performance ambiguity and trust in technology
Johnson, Devon S.
;
Bardhi, Fleura
;
Dunn, Dan T.
- In:
Psychology & marketing
25
(
2008
)
5
,
pp. 416-443
Persistent link: https://www.econbiz.de/10003735875
Saved in:
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