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~isPartOf:"Psychology & marketing"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Conference proceedings"
~type_genre:"Wörterbuch"
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International journal of hospitality management
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International journal of contemporary hospitality management
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Designing the digitalized guest experience : a comprehensive framework and research agenda
Youssofi, Alexandra
;
Jeannot, Florence
;
Jongmans, Eline
; …
- In:
Psychology & marketing
41
(
2024
)
3
,
pp. 512-531
Persistent link: https://www.econbiz.de/10014467610
Saved in:
2
The impact of self-service versus interpersonal contact on customer-brand relationship in the time of frontline technology infusion
Lee, Heekyung
;
Yi, Youjae
- In:
Psychology & marketing
39
(
2022
)
5
,
pp. 906-920
Persistent link: https://www.econbiz.de/10013186880
Saved in:
3
Asymmetric effects of regulatory focus on expected desirability and feasibility of embracing self-service technologies
Jia, He Michael
;
Wang, Yonggui
;
Ge, Lin
;
Shi, Guicheng
; …
- In:
Psychology & marketing
29
(
2012
)
4
,
pp. 209-225
Persistent link: https://www.econbiz.de/10009534090
Saved in:
4
Understanding how technology paradoxes affect customer satisfaction with self-service technology : the role of performance ambiguity and trust in technology
Johnson, Devon S.
;
Bardhi, Fleura
;
Dunn, Dan T.
- In:
Psychology & marketing
25
(
2008
)
5
,
pp. 416-443
Persistent link: https://www.econbiz.de/10003735875
Saved in:
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