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~isPartOf:"Public management review"
~subject:"Kundenzufriedenheit"
~subject:"Performance-Messung"
~type_genre:"Aufsatz in Zeitschrift"
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Kundenzufriedenheit
Performance-Messung
Performance measurement
45
Performance management
16
Performance-Management
16
Public services
12
Öffentliche Dienstleistung
12
Kommunalverwaltung
10
Local government
10
Neues Steuerungsmodell
10
New public management
10
Public administration
10
Öffentliche Verwaltung
10
Firm performance
8
Public sector
8
Unternehmenserfolg
8
Öffentlicher Sektor
8
Großbritannien
7
United Kingdom
7
Nonprofit organization
6
Nonprofit-Organisation
6
performance measurement
6
Corporate culture
4
Dienstleistungsqualität
4
Führungskräfte
4
Managers
4
Service quality
4
Unternehmenskultur
4
local governments
4
performance
4
performance management
4
Customer satisfaction
3
Learning organization
3
Lernende Organisation
3
Measurement
3
Messung
3
Social economy
3
Sozialwirtschaft
3
behavioural public administration
3
performance information
3
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Undetermined
27
Free
3
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Article
44
Book / Working Paper
1
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Article in journal
45
Aufsatzsammlung
1
Bibliografie enthalten
1
Bibliography included
1
Case study
1
Collection of articles of several authors
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Fallstudie
1
Sammelwerk
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English
45
Author
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Mizrahi, Shlomo
3
James, Oliver
2
Minchuk, Yizhaq
2
Raaphorst, Nadine
2
Radnor, Zoe
2
Steccolini, Ileana
2
Van Ryzin, Gregg G.
2
Walker, Richard M.
2
Abdel-Maksoud, Ahmed
1
Aiken, Mike
1
Andrews, Rhys
1
Angiola, Nunzio
1
Avellandea, Claudia N.
1
Benaine, S. Lorenzo
1
Berman, Evan M.
1
Bianchi, Piervito
1
Bin Bae, Kwang
1
Bleyen, Pieter
1
Bouckaert, Geert
1
Boyne, George A.
1
Broad, Martin
1
Charbonneau, Étienne
1
Christensen, Julian
1
Cohen, Nissim
1
De Fine Licht, Jenny
1
Desmidt, Sebastian
1
Doering, Heike
1
Downe, James
1
Dudau, Adina
1
Edelenbos, Jurian
1
Ek Österberg, Emma
1
Elbanna, Said
1
Elraz, Hadar
1
Funk, Kendall D.
1
Gassner, Drorit
1
Gatenby, Mark
1
George, Bert
1
Glennon, Russ
1
Gofen, Anat
1
Gould-Williams, Julian Seymour
1
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Published in...
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Public management review
International journal of production research
164
The international journal of productivity and performance management : IJPPM
146
International journal of production economics
123
Public performance & management review
110
Benchmarking : an international journal ; BIJ
102
International journal of productivity and quality management : IJPQM
98
Journal of business research : JBR
98
The international journal of productivity and performance management
86
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
85
Omega : the international journal of management science
78
Measuring business excellence : the journal of organizational performance management
68
International journal of hospitality management
64
European journal of operational research : EJOR
62
International journal of quality & reliability management
56
The service industries journal
56
Journal of management accounting research : JMAR
53
International journal of business excellence
52
International journal of services and operations management
52
Management accounting research
52
Total quality management & business excellence
51
Industrial marketing management : the international journal for industrial and high-tech firms
50
International journal of business performance management
49
Journal of business ethics : JOBE
49
Business process management journal
47
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
47
The journal of alternative investments
46
International journal of logistics systems and management
44
Journal of banking & finance
44
International public management journal
43
International journal of project management : the journal of The International Project Management Association
41
The TQM journal : the international review of organizational improvement
40
The journal of portfolio management : JPM
40
Tourism management : research, policies, practice
40
The accounting review : a publication of the American Accounting Association
39
Cogent business & management
38
Supply chain management : an international journal
38
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
36
Management science : journal of the Institute for Operations Research and the Management Sciences
36
Advances in management accounting : a research annual
35
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Source
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ECONIS (ZBW)
45
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1
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10
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45
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1
An empirical conceptualization of front line enablement by performance management
Raaphorst, Nadine
- In:
Public management review
26
(
2024
)
6
,
pp. 1658-1683
Persistent link: https://www.econbiz.de/10014549602
Saved in:
2
From the inside looking out : towards an ecosystem paradigm of third sector organizational performance measurement
Lebec, Laura
;
Dudau, Adina
- In:
Public management review
26
(
2024
)
7
,
pp. 1988-2013
Persistent link: https://www.econbiz.de/10015049795
Saved in:
3
Beyond auditor and auditee : exploring the governance of performance in eldercare
Ek Österberg, Emma
;
De Fine Licht, Jenny
- In:
Public management review
25
(
2023
)
1
,
pp. 84-103
Persistent link: https://www.econbiz.de/10013548136
Saved in:
4
Strategic planning and performance perceptions of managers and citizens : analysing multiple mediations
Vandersmissen, Laure
;
George, Bert
;
Voets, Joris
- In:
Public management review
26
(
2024
)
2
,
pp. 514-538
Persistent link: https://www.econbiz.de/10014477661
Saved in:
5
Exploring the dysfunctional consequences of performance evaluation systems : how does "evaluation overload" affect organizational performance?
Oh, Youngmin
- In:
Public management review
26
(
2024
)
8
,
pp. 2260-2279
Persistent link: https://www.econbiz.de/10015049809
Saved in:
6
Does leader gender matter for performance evaluations? : evidence from two experiments
Funk, Kendall D.
;
Jensen, Ulrich Thy
;
Molina, Angel …
- In:
Public management review
25
(
2023
)
5
,
pp. 971-989
Persistent link: https://www.econbiz.de/10014321152
Saved in:
7
Performance management, gaming and regulatory monitoring : a theoretical model and applications
Mizrahi, Shlomo
;
Minchuk, Yizhaq
- In:
Public management review
25
(
2023
)
6
,
pp. 1152-1168
Persistent link: https://www.econbiz.de/10014321210
Saved in:
8
Agents and logics in community policing : the designing of performance measures
Sorrentino, Daniela
;
Ruggiero, Pasquale
;
Mussari, Riccardo
- In:
Public management review
25
(
2023
)
9
,
pp. 1640-1663
Persistent link: https://www.econbiz.de/10014447683
Saved in:
9
The differing effects of individual- and group-based pay for performance on employee satisfaction : the role of the perceived fairness of performance evaluations
Bin Bae, Kwang
- In:
Public management review
25
(
2023
)
3
,
pp. 601-619
Persistent link: https://www.econbiz.de/10014289678
Saved in:
10
Public service performance from the perspective of marketing and innovation capabilities
Teixeira Filho, Clóvis
;
Stocker, Fabricio
;
Toaldo, Ana …
- In:
Public management review
24
(
2022
)
4
,
pp. 558-578
Persistent link: https://www.econbiz.de/10013164692
Saved in:
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