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~isPartOf:"Services marketing quarterly"
~isPartOf:"Tourism management : research, policies, practice"
~language:"eng"
~subject:"Relationship marketing"
~subject:"Tourismuspolitik"
~type_genre:"Article in journal"
~type_genre:"Statistik"
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Relationship marketing
Tourismuspolitik
Tourism
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Holiday behaviour
654
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654
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537
Tourismuswirtschaft
535
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Fu, Xiaoxiao
4
Altinay, Levent
3
Boley, B. Bynum
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Bramwell, Bill
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Cai, Ruiying
3
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3
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Services marketing quarterly
Tourism management : research, policies, practice
Journal of business research : JBR
624
Journal of retailing and consumer services
583
Industrial marketing management : the international journal for industrial and high-tech firms
398
International journal of hospitality management
282
The journal of services marketing
225
The journal of business & industrial marketing
194
The service industries journal
185
Journal of the Academy of Marketing Science
165
Journal of strategic marketing
162
International journal of electronic customer relationship management : IJECRM
140
Journal of travel and tourism marketing
138
Tourism planning & development
134
International journal of contemporary hospitality management
125
Journal of marketing
124
Journal of hospitality marketing & management
120
Journal of service research : JSR
117
The journal of product & brand management
111
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of retailing
104
Tourism management perspectives : TMP
103
Cogent business & management
101
The journal of brand management : an international journal
101
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
99
Marketing intelligence & planning
99
Psychology & marketing
99
European journal of marketing : EJM
95
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
83
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
74
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
68
International journal of retail & distribution management
68
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ECONIS (ZBW)
332
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1
A framework to improve the digital customer experience in complex services
Kandil, Omnia
;
Dessart, Laurence
;
Standaert, Willem
; …
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 25–54
Persistent link: https://www.econbiz.de/10014513537
Saved in:
2
Impacts of user-generated images in online reviews on customer engagement : a panel data analysis
Li, Hengyun
;
Liu, Hongbo
;
Shin, Hyejo Hailey
;
Ji, Haipeng
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014457727
Saved in:
3
Mountains of trouble : accounting for environmental costs of land use change from tourism development
Iversen, Endre Kildal
;
Grimsrud, Kristine M.
;
Lindhjem, …
- In:
Tourism management : research, policies, practice
102
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014457759
Saved in:
4
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
5
A construal level view of contemporary heritage tourism
Scarpi, Daniele
;
Raggiotto, Francesco
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013440040
Saved in:
6
Cure-all or curse? : a meta-regression on the effect of tourism development on poverty alleviation
Zhang, Dapeng
;
Wang, Qiaoqiao
;
Yang, Yang
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013440062
Saved in:
7
I deserve that deal! : effects of new customer exclusive promotions on existing service customers
Gardner, Mary Jane
;
Melancon, Joanna Phillips
- In:
Services marketing quarterly
44
(
2023
)
1
,
pp. 73-102
Persistent link: https://www.econbiz.de/10013546192
Saved in:
8
The differential impact of e-service quality's dimensions on trust and loyalty of retail bank customers in an emerging market
Shaikh, Ateeque
;
Banerjee, Shubhomoy
;
Singh, Baljeet
- In:
Services marketing quarterly
44
(
2023
)
2/3
,
pp. 121-141
Persistent link: https://www.econbiz.de/10014320365
Saved in:
9
Exploring antecedents and outcomes of customer engagement among elite football fans
Winell, Erik
- In:
Services marketing quarterly
44
(
2023
)
2/3
,
pp. 167-187
Persistent link: https://www.econbiz.de/10014320367
Saved in:
10
Importance of residents' perception of tourists in establishing a reciprocal resident-tourist relationship : an application of tourist attractiveness
Kim, Gyunghoon
;
Duffy, Lauren N.
;
Moore, DeWayne
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013440026
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