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~isPartOf:"Services marketing quarterly"
~person:"Arrivabene, Lorena Silva"
~person:"Prentice, Catherine"
~subject:"Beziehungsmarketing"
~type:"article"
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Beziehungsmarketing
Dienstleistungsqualität
3
Relationship marketing
3
Service quality
3
Customer satisfaction
2
Gambling
2
Glücksspiel
2
Kundenzufriedenheit
2
Consumer behaviour
1
Corporate reputation
1
Firmenimage
1
Higher education institution
1
Hochschule
1
Konsumentenverhalten
1
Macau
1
Macau casinos
1
Malaysia
1
Market segmentation
1
Marktsegmentierung
1
Southeast Asia
1
Südostasien
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attitudinal loyalty
1
behavioral loyalty
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casino service quality
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loyalty
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satisfaction
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university image
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Arrivabene, Lorena Silva
Prentice, Catherine
Choi, Beom Joon
2
Greene, Henry
2
Mattila, Anna S.
2
Quach, Sara
2
Rho, Taeseok
2
Shin, Hyunju
2
Suh, Munshik
2
Adjei, Mavis T.
1
Aggarwal, Praveen
1
Banerjee, Shubhomoy
1
Bansal, Ishita
1
Basu, Amiya K.
1
Bavalur, Amulya Sai
1
Bernacchi, Michael
1
Birch, Nancy J.
1
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1
Bosma, Maarten
1
Campos, Pimenta, Marco Tulio
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1
Casidy, Riza
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1
Chang, Shu-yu
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1
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1
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Codá, Renato Calhau
1
Culver, Jeffrey N.
1
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1
D'Alessandro, Steven
1
Das, Manish
1
Daughtrey, Clayton L.
1
Dean, Dwane H.
1
Dessart, Laurence
1
Dwivedi, Abhishek
1
Edward, Manoj
1
Esteves, Fabia
1
Farias, Josivania Silva
1
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Services marketing quarterly
Journal of retailing and consumer services
6
International journal of hospitality management
4
Journal of business research : JBR
2
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of strategic marketing
1
Journal of vacation marketing
1
The journal of business & industrial marketing
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ECONIS (ZBW)
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Impact of service quality, satisfaction and corporate image on loyalty : a study of a publicly traded for-profit university
Arrivabene, Lorena Silva
;
Vieira, Paulo Roberto da Costa
; …
- In:
Services marketing quarterly
40
(
2019
)
3
,
pp. 189-205
Persistent link: https://www.econbiz.de/10012179174
Saved in:
2
Attitudinal and behavioral loyalty amongst casino players in Macau
Prentice, Catherine
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 309-321
Persistent link: https://www.econbiz.de/10010208598
Saved in:
3
Casino service quality, tiered customer segments, and casino player retention
Prentice, Catherine
;
King, Brian
;
Ohtsuka, Keis
- In:
Services marketing quarterly
33
(
2012
)
4
,
pp. 277-291
Persistent link: https://www.econbiz.de/10009671256
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