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~isPartOf:"Services marketing quarterly"
~person:"George, Babu P."
~subject:"Telekommunikationssektor"
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The impact of switching costs upon the service quality-perceived value-customer satisfaction-service loyalty chain : a study in the context of cellular services in India
Edward, Manoj
;
George, Babu P.
;
Sarkar, Sudipta Kiran
- In:
Services marketing quarterly
31
(
2010
)
2
,
pp. 151-173
Persistent link: https://www.econbiz.de/10003960083
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