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~isPartOf:"Services marketing quarterly"
~subject:"Auction"
~subject:"Dienstleistungsqualität"
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Search: subject_exact:"Mobile Telekommunikation"
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Auction
Dienstleistungsqualität
Mobile communications
8
Mobilkommunikation
8
Service quality
5
Consumer behaviour
4
Konsumentenverhalten
4
Mobile phone
3
Mobiltelefon
3
Beziehungsmarketing
2
Customer satisfaction
2
Electronic Banking
2
Electronic banking
2
Kundenzufriedenheit
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Mobile Business
2
Mobile banking
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Mobile business
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Relationship marketing
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Telecommunications industry
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Telekommunikationssektor
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service quality
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Advertising
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Age groups
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Bankgeschäft
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Banking services
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Customer integration
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Dienstleistungsmarketing
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Digitale Dienste
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E-S-QUAL
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Einzelhandel
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Datta, Biplab
2
Jebarajakirthy, Charles
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Shankar, Amit
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Birch, Nancy J.
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Culver, Jeffrey N.
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Handrito, Radityo Putro
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Hapsari, Raditha
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Hussein, Ananda Sabil
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Li, Rongyu
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Liu, Yiran
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Mukherjee, Srabanti
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Services marketing quarterly
Telecommunications policy : the international journal of digital economy, data sciences and new media
25
Journal of retailing and consumer services
15
International journal of hospitality management
10
The journal of services marketing
9
International journal of services and operations management
8
Applied economics
6
CESifo working papers
6
Discussion paper / Centre for Economic Policy Research
6
International journal of contemporary hospitality management
6
International journal of services, economics and management
6
International journal of networking and virtual organisations : IJNVO
5
Cogent business & management
4
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
4
IFO-Studien : Zeitschrift für empirische Wirtschaftsforschung
4
Information economics and policy : IEP
4
International journal of business information systems : IJBIS
4
Journal of business research : JBR
4
Journal of hospitality marketing & management
4
Service business
4
The economic journal : the journal of the Royal Economic Society
4
CESifo working papers : the international platform of Ludwig-Maximilians University's Center for Economic Studies and the Ifo Institute
3
European economic review : EER
3
European research studies
3
International journal of bank marketing
3
International journal of business innovation and research
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of electronic customer relationship management : IJECRM
3
International journal of quality & reliability management
3
Journal of financial services marketing
3
Journal of service research : JSR
3
Managing service quality : MSQ ; an international journal
3
Tourism management : research, policies, practice
3
Working paper / National Bureau of Economic Research, Inc.
3
African journal of business and economic research : AJBER
2
Asia Pacific journal of marketing and logistics
2
Discussion paper / Humboldt-Universität zu Berlin, Sonderforschungsbereich 373 Quantifikation und Simulation Ökonomischer Prozesse
2
Discussion papers of interdisciplinary research project 373
2
Diskussionsbeiträge / Wissenschaftliches Institut für Infrastruktur und Kommunikationsdienste
2
Enchères et gestion publique : rapports
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ECONIS (ZBW)
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1
Mobile payment and service interaction : change and chance for delivering service in mobile payment checkout
Li, Rongyu
;
Liu, Yiran
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 128-152
Persistent link: https://www.econbiz.de/10014513543
Saved in:
2
Being fair to customers : a strategy in enhancing customer engagement and loyalty in the Indonesia mobile telecommunication industry
Hapsari, Raditha
;
Hussein, Ananda Sabil
;
Handrito, …
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10012179201
Saved in:
3
Exploring mobile banking service quality : a qualitative approach
Shankar, Amit
;
Datta, Biplab
;
Jebarajakirthy, Charles
; …
- In:
Services marketing quarterly
41
(
2020
)
2
,
pp. 182-204
Persistent link: https://www.econbiz.de/10012256938
Saved in:
4
Are the generic scales enough to measure service quality of mobile banking? : a comparative analysis of generic service quality measurement scales to mobile banking context
Shankar, Amit
;
Datta, Biplab
;
Jebarajakirthy, Charles
- In:
Services marketing quarterly
40
(
2019
)
3
,
pp. 224-244
Persistent link: https://www.econbiz.de/10012179176
Saved in:
5
Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011859502
Saved in:
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