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~isPartOf:"Services marketing quarterly"
~subject:"Service management"
~subject:"Services"
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Services marketing quarterly
Journal of service management
17
The journal of services marketing
17
Journal of business research : JBR
11
Journal of service research : JSR
7
Kundenintegration : Forum Dienstleistungsmanagement
7
SpringerLink / Bücher
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The service industries journal
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Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
4
International journal of quality and service sciences
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Journal of retailing and consumer services
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Public management review
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European management journal
3
International journal of contemporary hospitality management
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International journal of services and operations management
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Journal of service theory and practice
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Journal of the Academy of Marketing Science
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Management internationaler Dienstleistungen mit 3K : Konfiguration - Koordination - Kundenintegration
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Managing service quality : MSQ ; an international journal
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Creativity and innovation management
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European journal of marketing
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of hospitality management
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International journal of project management : the journal of The International Project Management Association
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International review on public and non-profit marketing
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Journal of business market management : JBM
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Management decision : MD
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Service Value als Werttreiber : Konzepte, Messung und Steuerung
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Service systems science
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Technologiegestützte Dienstleistungsinnovation in der Gesundheitswirtschaft
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The TQM journal : the international review of organizational improvement
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The journal of business & industrial marketing
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The science of service systems
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Tourism management : research, policies, practice
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Wissenschaft & Praxis
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Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
2
The strategy of combining products and services : a literature review
Gurtu, Amulya
- In:
Services marketing quarterly
40
(
2019
)
1
,
pp. 82-106
Persistent link: https://www.econbiz.de/10012179159
Saved in:
3
Value co-creation : factors affecting discretionary effort exertion
Aggarwal, Praveen
;
Basu, Amiya K.
- In:
Services marketing quarterly
35
(
2014
)
4
,
pp. 321-336
Persistent link: https://www.econbiz.de/10010465663
Saved in:
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