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Gastronomie
9
Restaurant industry
9
Dienstleistungsqualität
6
Service quality
6
Consumer behaviour
4
Konsumentenverhalten
4
Beziehungsmarketing
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Customer satisfaction
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Kundenzufriedenheit
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customer satisfaction
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Services marketing quarterly
International journal of hospitality management
481
International journal of contemporary hospitality management
158
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
91
Journal of hospitality marketing & management
79
Tourism management : research, policies, practice
43
Journal of travel and tourism marketing
32
Journal of retailing and consumer services
31
NBER working paper series
28
Tourism economics : the business and finance of tourism and recreation
27
The Cornell hospitality quarterly
25
Working paper / National Bureau of Economic Research, Inc.
25
Journal of hospitality and tourism insights
24
The service industries journal
24
Tourism management perspectives : TMP
23
Journal of business research : JBR
21
Modernes Verpflegungsmanagement : best practices für Individual-, Gemeinschafts- und Systemgastronomie
21
NBER Working Paper
19
Cornell hospitality quarterly : CQ
16
Food and wine events in Europe : a stakeholder approach
15
Journal of revenue and pricing management
15
Journal of food products marketing
13
Service business
13
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
13
Asia Pacific journal of marketing and logistics
12
Food policy : economics planning and politics of food and agriculture
12
Tourism and hospitality research : the surrey quarterly review
12
46th Congress, July 20-23, 2008, Rio Branco, Acre, Brasil
11
Tourism and hospitality research : THR
11
Applied economics
10
Cogent business & management
10
International journal of revenue management : IJRM
10
Journal of economic behavior & organization : JEBO
10
The journal of services marketing
10
Applied economics letters
9
Journal of vacation marketing : an international journal
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
SpringerLink / Bücher
9
Discussion paper series / IZA
8
Global business and finance review
8
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ECONIS (ZBW)
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1
Self-service technology in casual dining restaurants
Nilsson, Elin
;
Pers, Johannes
;
Grubbström, Linn
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 57-73
Persistent link: https://www.econbiz.de/10012607283
Saved in:
2
Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
Saved in:
3
The effect of private brands on leveraging service quality and satisfaction
Herstein, Ram
;
Gilboa, Shaked
;
Gamliel, Eyal
- In:
Services marketing quarterly
35
(
2014
)
3
,
pp. 222-235
Persistent link: https://www.econbiz.de/10010401580
Saved in:
4
Creating positive word-of-mouth promotion through service recovery strategies
Wang, Edward Shih-tse
;
Chang, Shu-yu
- In:
Services marketing quarterly
34
(
2013
)
2
,
pp. 103-114
Persistent link: https://www.econbiz.de/10009745747
Saved in:
5
Value creation through service cues : the case of the restaurant industry in Taiwan
Cheng, Julian Ming Sung
;
Lin, Julia Ying-chao
;
Wang, …
- In:
Services marketing quarterly
31
(
2010
)
2
,
pp. 133-150
Persistent link: https://www.econbiz.de/10003960078
Saved in:
6
The effect of servicescape cleanliness on customer reactions
Vilnai-Yavetz, Iris
;
Gilboa, Shaked
- In:
Services marketing quarterly
31
(
2010
)
2
,
pp. 213-234
Persistent link: https://www.econbiz.de/10003960121
Saved in:
7
Encouraging healthy eating at restaurants : themes uncovered through focus group research
Jones, Cathleen S.
- In:
Services marketing quarterly
31
(
2010
)
3
,
pp. 334-347
Persistent link: https://www.econbiz.de/10008648758
Saved in:
8
Encouraging healthy eating at restaurants : more themes uncovered through focus group research
Jones, Cathleen S.
- In:
Services marketing quarterly
31
(
2010
)
4
,
pp. 448-465
Persistent link: https://www.econbiz.de/10008729058
Saved in:
9
The impact of service fairness perceptions on relationship quality
Clark, Melissa N.
;
Adjei, Mavis T.
;
Yancey, Donna N.
- In:
Services marketing quarterly
30
(
2009
)
3
,
pp. 287-302
Persistent link: https://www.econbiz.de/10003865583
Saved in:
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