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~isPartOf:"The TQM journal : the international review of organizational improvement"
~language:"eng"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Patienten
16
Patients
16
Hospital
15
Krankenhaus
15
Service quality
14
Gesundheitsversorgung
13
Health care
13
Quality management
9
Qualitätsmanagement
9
Gesundheitswesen
6
Health care system
6
Patient safety culture
5
Arbeitsschutz
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Customer satisfaction
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Kundenzufriedenheit
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Occupational safety
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Patient safety
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Business process management
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Hospitals
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Patient care
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Risikomanagement
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Risk management
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Safety attitudes questionnaire
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China
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Hospital survey on patient safety culture
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Jordan
2
Jordanien
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Krankenhausmanagement
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Medical errors
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Medical staff
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Quality healthcare
2
Surgery
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Taiwan
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Fitzgerald, Gerard
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Huang, Chih-Hsuan
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Wu, Hsin-Hung
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Albsoul, Rania
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Alshyyab, Muhammad Ahmed
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Li, Li
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Abu Ajamieh, Maha Waleed
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Adewale, Abideen A.
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Al Dwekat, Nermeen Borhan
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Alshyyab, Muhammad A.
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Borhan, Nor Filzatun Mohd
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Borkoles, Erika
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Carter, John C.
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Cosimato, Silvia
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Flefil, Salsabil Awni
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Ghazali, Roslan Johari Dato Mohd
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Mohd, Dinon
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Noor Hazilah Abd Manaf
1
Omar, Azura
1
Palumbo, Rocco
1
Rossato, Chiara
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The TQM journal : the international review of organizational improvement
Health care management review : HCM review
33
Journal of health organization and management
22
Health marketing quarterly
17
Quality management journal : QMJ
14
Journal of health economics
9
International journal of pharmaceutical and healthcare marketing
7
International journal of productivity and quality management : IJPQM
7
Production and operations management : the flagship research journal of the Production and Operations Management Society
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
CHE research paper
6
Health care management science
6
Health economics
6
International journal of hospitality management
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Production and operations management : an international journal of the Production and Operations Management Society
6
Discussion paper series / IZA
5
Health care management science : a new journal serving the international health care management community
5
International journal of pharmaceutical and healthcare marketing : IJPHM
5
Management science : journal of the Institute for Operations Research and the Management Sciences
5
Total quality management & business excellence
5
Business process management journal
4
Health economics review
4
Journal of business research : JBR
4
NBER Working Paper
4
NBER working paper series
4
Technological forecasting & social change : an international journal
4
The service industries journal
4
Benchmarking : an international journal ; BIJ
3
European journal of operational research : EJOR
3
GLO discussion paper
3
International journal of production economics
3
International journal of production research
3
Journal of organizational behavior management
3
Public management review
3
Ruhr economic papers
3
Service business
3
Services marketing quarterly
3
Accounting and taxation review : A&TR
2
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ECONIS (ZBW)
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1
Surgical team perceptions of the surgical safety checklist in a tertiary hospital in Jordan : a descriptive qualitative study
Albsoul, Rania
;
Alshyyab, Muhammad Ahmed
;
Al Odat, …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1394-1416
Persistent link: https://www.econbiz.de/10014326383
Saved in:
2
Key drivers of promoting patient safety culture from the perspective of medical staff at a tertiary hospital in China
Li, Li
;
Wu, Hsin-Hung
;
Huang, Chih-Hsuan
;
Zou, Yuanyang
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1556-1567
Persistent link: https://www.econbiz.de/10014326403
Saved in:
3
Assessment of patient safety culture in two emergency departments in Australia : a cross sectional study
Alshyyab, Muhammad A.
;
Albsoul, Rania A.
;
Kinnear, …
- In:
The TQM journal : the international review of …
35
(
2023
)
2
,
pp. 540-553
Persistent link: https://www.econbiz.de/10014321251
Saved in:
4
Healthcare professional's perception of patient safety assessed by the hospital survey on patient safety culture in Taiwan : a systematic review
Wu, Hsin-Hung
;
Lee, Yii-Ching
;
Huang, Chih-Hsuan
;
Li, Li
- In:
The TQM journal : the international review of …
35
(
2023
)
3
,
pp. 615-629
Persistent link: https://www.econbiz.de/10014321266
Saved in:
5
Factors influencing patient safety culture in operating room in a teaching hospital in Jordan : a qualitative descriptive study
Alshyyab, Muhammad Ahmed
;
Albsoul, Rania
;
Fitzgerald, Gerard
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1722-1742
Persistent link: https://www.econbiz.de/10014380875
Saved in:
6
Assessment of patient safety culture during COVID-19 : a cross-sectional study in a tertiary a-level hospital in China
Huang, Chih-Hsuan
;
Wang, Ying
;
Wu, Hsin-Hung
;
Yii-Ching, Lee
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1189-1201
Persistent link: https://www.econbiz.de/10013537685
Saved in:
7
Understanding the process of patient empowerment and their well-being in the context of outpatient services
Marimuthu, Malliga
;
Taghizadeh, Seyedeh Khadijeh
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1713-1731
Persistent link: https://www.econbiz.de/10014320933
Saved in:
8
Interrelationships among quality enablers, service quality, patients' satisfaction and loyalty in hospitals
Sadeh, Ehsan
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 101-117
Persistent link: https://www.econbiz.de/10011648850
Saved in:
9
Dream or reality? : a recipe for sustainable and innovative health care ecosystems
Palumbo, Rocco
;
Cosimato, Silvia
;
Tommasetti, Aurelio
- In:
The TQM journal : the international review of …
29
(
2017
)
6
,
pp. 847-862
Persistent link: https://www.econbiz.de/10011804578
Saved in:
10
Using an adapted approach to the Kano model to identify patient needs from various patient roles
Gustavsson, Susanne
;
Gremyr, Ida
;
Sarenmalm, Elisabeth Kenne
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 151-162
Persistent link: https://www.econbiz.de/10011534398
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