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~isPartOf:"The TQM journal : the international review of organizational improvement"
~person:"Ahmad Jusoh"
~person:"Cudney, Elizabeth A."
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
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Ahmad Jusoh
Cudney, Elizabeth A.
Datta, Rabindranath
2
Gupta, Sumana
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Agrawal, Gaurav
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Alhamzah F. Abbas
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The TQM journal : the international review of organizational improvement
Total quality management & business excellence
2
International journal of quality & reliability management
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ECONIS (ZBW)
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Applicability of healthcare service quality models and dimensions : future research directions
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1378-1393
Persistent link: https://www.econbiz.de/10014326382
Saved in:
2
Voice of the customer as a tool for service quality analysis in public transport
Jach, Paula
;
Antony, Jiju
;
Thomson, Scott Paul
;
Cudney, …
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 448-475
Persistent link: https://www.econbiz.de/10013338046
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