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~isPartOf:"The international journal of bank marketing : IJBM"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Kashif, Muhammad"
~person:"Shahin, Arash"
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4
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4
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3
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The international journal of bank marketing : IJBM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of productivity and quality management : IJPQM
3
Benchmarking : an international journal ; BIJ
1
International journal of business excellence : IJBEX
1
International journal of business information systems : IJBIS
1
International journal of event and festival management
1
International journal of process management and benchmarking : IJPMB
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Journal of marketing for higher education
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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ECONIS (ZBW)
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A comparative study of ordinary and fastidious customers' priorities in service quality dimensions
Dabestani, Reza
;
Shahin, Arash
;
Shirouyehzad, Hadi
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 331-350
Persistent link: https://www.econbiz.de/10011723613
Saved in:
2
PAKSERV : measuring higher education service quality in a collectivist cultural context
Kashif, Muhammad
;
Thurasamy Ramayah
;
Syamsulang Sarifuddin
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 265-278
Persistent link: https://www.econbiz.de/10011558175
Saved in:
3
Value co-destruction between customers and frontline employees : a social system perspective
Kashif, Muhammad
;
Zarkada, Anna
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 672-691
Persistent link: https://www.econbiz.de/10011456298
Saved in:
4
Kano model : a dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines
Shahin, Arash
;
Zairi, Mohamed
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 1003-1028
Persistent link: https://www.econbiz.de/10003921608
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