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~isPartOf:"The international journal of human resource management"
~subject:"Cross-cultural management"
~subject:"Indien"
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The international journal of human resource management
The next available operator : managing human resources in Indian business process outsourcing industry
8
New technology, work and employment
4
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
3
The journal of services marketing
3
Work, employment & society : a journal of the British Sociological Association
3
Case studies on outsourcing trends ; Vol. 1
2
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2
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2
International journal of intelligent enterprise : IJIE
2
Organizing and managing in the era of globalization
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Work and life in the global economy : a gendered analysis of service work
2
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1
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Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
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Brookings trade forum
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Developments in the call centre industry : analysis, changes, and challenges
1
Economic and industrial democracy : EID ; an international journal
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Expanding the boundaries of work-family research : a vision for the future
1
Global business review
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Ideologies of globalism
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International journal of business innovation and research : IJBIR
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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It's not all about language ability : motivational cultural intelligence matters in call center performance
Presbitero, Alfred
- In:
The international journal of human resource management
28
(
2017
)
11
,
pp. 1547-1562
Persistent link: https://www.econbiz.de/10011753729
Saved in:
2
Feeling unsure : quit or stay? ; uncovering heterogeneity in employees' intention to leave in Indian call centers
Das, Diya
;
Nandialath, Anup
;
Mohan, Ramesh
- In:
The international journal of human resource management
24
(
2013
)
1
,
pp. 15-34
Persistent link: https://www.econbiz.de/10009687802
Saved in:
3
The experience of work in India's domestic call centre industry
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 436-452
Persistent link: https://www.econbiz.de/10009688495
Saved in:
4
Cornered by conning : agents' experiences of closure of a call centre in India
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
The international journal of human resource management
23
(
2012
)
5
,
pp. 1019-1039
Persistent link: https://www.econbiz.de/10009510242
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