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~isPartOf:"The journal of applied business research"
~subject:"Dienstleistungsqualität"
~subject:"USA"
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Dienstleistungsqualität
USA
United States
69
Accounting policy
55
Bilanzpolitik
55
Corporate Governance
38
Corporate governance
38
Beziehungsmarketing
35
Corporate Social Responsibility
35
Corporate social responsibility
35
Relationship marketing
35
Firm performance
34
Unternehmenserfolg
34
Accounting
33
Rechnungswesen
33
Führungskräfte
32
Managers
32
Consumer behaviour
28
Konsumentenverhalten
28
South Korea
28
Südkorea
28
Führungsstil
26
Leadership style
26
Theorie
25
Theory
25
Innovation
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Lieferkette
24
Supply chain
24
Risikomanagement
23
Risk management
23
South Africa
23
Südafrika
23
Takeover
23
Übernahme
23
Portfolio selection
21
Portfolio-Management
21
Earnings Management
20
Gewinn
19
Profit
19
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19
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87
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87
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Case study
2
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English
87
Author
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Stan, Valentina
3
Arshad, Arif Mohammad
2
McWilliams, Victoria B.
2
Su, Qin
2
Suriyankietkaew, Suparak
2
Van Tonder, Estelle
2
Adidam, Phani Tej
1
Ainina, Fall
1
Akhbari, Marlena
1
Alexakis, George
1
Amoateng, Kofi A.
1
Anderson, Darlene
1
Andert, Darlene
1
Apergēs, Nikolaos
1
Baumann, Joseph P.
1
Benson, Bradley W.
1
Bignoux, Stephane
1
Bishop, James
1
Blankley, Alan I.
1
Blaskovich, Jennifer
1
Bonnal, Liliane
1
Brooks, Richard G.
1
Brown, James F.
1
Buchanan, Robert
1
Caemmerer, Barbara
1
Cahill, Dave T.
1
Calantone, Roger J.
1
Cant, M. C.
1
Carr, Amelia S.
1
Cattan-Jallet, Roxane
1
Cermignano, Gregory
1
Cheh, John J.
1
Chen, Al
1
Chen, Jau-rong
1
Chen, Kung H.
1
Chou, Tzu-chuan
1
Clark, Stanley J.
1
Clinton, Steven R.
1
Cochran, Steven J.
1
Cook, Martha
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The journal of applied business research
Working paper / National Bureau of Economic Research, Inc.
828
Journal of business research : JBR
300
International journal of hospitality management
289
Journal of business ethics : JOBE
278
The review of financial studies
268
Journal of retailing and consumer services
265
The journal of finance : the journal of the American Finance Association
243
European journal of operational research : EJOR
242
Harvard business review : HBR
220
NBER working paper series
214
International journal of production research
203
International journal of production economics
185
Journal of financial economics
181
Academy of Management journal : AMJ
180
Discussion paper / Centre for Economic Policy Research
178
The journal of services marketing
174
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
160
Journal of banking & finance
155
The service industries journal
155
Journal of financial and quantitative analysis : JFQA
153
Industrial marketing management : the international journal for industrial and high-tech firms
144
Strategic management journal
136
SpringerLink / Bücher
130
Management science : journal of the Institute for Operations Research and the Management Sciences
127
International journal of contemporary hospitality management
116
Harvard-Business-Manager : das Wissen der Besten
114
International journal of project management : the journal of The International Project Management Association
114
The TQM journal : the international review of organizational improvement
107
International journal of productivity and quality management : IJPQM
105
Journal of hospitality marketing & management
104
The American economic review
102
Services marketing quarterly
99
Working paper
98
Journal of air transport management
97
International journal of quality & reliability management
96
American journal of agricultural economics
95
Journal of service research : JSR
95
Working papers / Harvard Business School, Division of Research
93
Business horizons
92
Computers & operations research : and their applications to problems of world concern ; an international journal
92
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ECONIS (ZBW)
87
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1
Modelling how managers support their subordinates toward environmental sustainability : a moderated-mediation study
Paillé, Pascal
;
Mejía Morelos, Jorge H.
- In:
The journal of applied business research
33
(
2017
)
4
,
pp. 721-730
Persistent link: https://www.econbiz.de/10011746651
Saved in:
2
Revisiting the relationship between financial and environmental performance : does granger causality matter?
Kim, Kyungho
- In:
The journal of applied business research
31
(
2015
)
5
,
pp. 1861-1875
Persistent link: https://www.econbiz.de/10011412473
Saved in:
3
Role of total quality
management
in service innovations : an empirical study of Pakistan’s financial services firms
Arshad, Arif Mohammad
;
Su, Qin
- In:
The journal of applied business research
31
(
2015
)
3
,
pp. 891-910
Persistent link: https://www.econbiz.de/10011304805
Saved in:
4
Trust and commitment as mediators of the relationship between quality advice and customer loyalty
Van Tonder, Estelle
- In:
The journal of applied business research
32
(
2016
)
1
,
pp. 289-302
Persistent link: https://www.econbiz.de/10011436588
Saved in:
5
Audit quality and accrual quality : do big 4 auditors indeed enhance accrual quality of "powerful" clients?
Park, Sorah
- In:
The journal of applied business research
33
(
2017
)
2
,
pp. 343-349
Persistent link: https://www.econbiz.de/10011673897
Saved in:
6
Double deviation investigation of perceived service recovery justice : a study on the Indonesian airline industry
Ellyawati, Jeanne
- In:
The journal of applied business research
33
(
2017
)
6
,
pp. 1263-1271
Persistent link: https://www.econbiz.de/10011785477
Saved in:
7
Partnerships, suppliers and coercive influence
Bignoux, Stephane
- In:
The journal of applied business research
27
(
2011
)
3
,
pp. 117-135
Persistent link: https://www.econbiz.de/10009127148
Saved in:
8
A South African study of influence of fairness of human resource
management
practices on service quality
Dzansi, Lineo Winifred
- In:
The journal of applied business research
32
(
2016
)
3
,
pp. 871-882
Persistent link: https://www.econbiz.de/10011502234
Saved in:
9
Successor CEO functional and educational backgrounds : influence of predecessor characteristics and performance antecedents
Elsaid, Eahab
;
Benson, Bradley W.
;
Worrell, Dan L.
- In:
The journal of applied business research
32
(
2016
)
4
,
pp. 1179-1197
Persistent link: https://www.econbiz.de/10011557832
Saved in:
10
Elements of pharmacy service and satisfaction : patient versus consumer?
Bonnal, Liliane
;
Moinier, Xavier
- In:
The journal of applied business research
30
(
2014
)
2
,
pp. 479-488
Persistent link: https://www.econbiz.de/10010353533
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