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~isPartOf:"The journal of personal selling & sales management : JPSSM"
~person:"Friend, Scott B."
~person:"Kraus, Florian"
~subject:"Beziehungsmarketing"
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Friend, Scott B.
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The journal of personal selling & sales management : JPSSM
Journal of business research : JBR
1
Journal of personal selling & sales management
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Journal of the Academy of Marketing Science
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Schmalenbach business review : sbr
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The role of delight in driving repurchase intentions
Meyer, Tracy
;
Barnes, Donald C.
;
Friend, Scott B.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 61-71
Persistent link: https://www.econbiz.de/10011690136
Saved in:
2
Contingent cross-selling and up-selling relationships with performance and job satisfaction : an MOA-theoretic examination
Johnson, Jeff S.
;
Friend, Scott B.
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
1
,
pp. 51-71
Persistent link: https://www.econbiz.de/10010503891
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