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~isPartOf:"The journal of services marketing"
~language:"eng"
~subject:"Auction"
~subject:"B-to-B-Marketing"
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Search: subject_exact:"Buyer-supplier relations"
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Auction
B-to-B-Marketing
Lieferantenmanagement
25
Supplier relationship management
25
Beziehungsmarketing
19
Relationship marketing
19
Dienstleistungsqualität
9
Service quality
9
Business-to-business marketing
5
Customer satisfaction
5
Dienstleistung
5
Kundenzufriedenheit
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Services
5
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Consumer behaviour
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Services marketing
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Zolkiewski, Judy
2
Burton, Jamie
1
Chan, Paul
1
Edvardsson, Bo
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Gomes, Andre
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Groth, Markus
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Ho, Angus
1
Hosie, Peter J.
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Hunter-Jones, Philippa
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Jouny-Rivier, Elodie
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Miller, Kenneth E.
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O'Malley, Lisa
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Peters, Linda D.
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Raddats, Chris
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Rauyruen, Papassapa
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Reynoso, Javier
1
Robinson, William
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Sharma, Piyush
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Zhu, Xia
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The journal of services marketing
Industrial marketing management : the international journal for industrial and high-tech firms
339
The journal of business & industrial marketing
151
Journal of business-to-business marketing
76
Journal of business research : JBR
72
Journal of marketing
10
Journal of the Academy of Marketing Science
10
Marketing intelligence & planning
10
International journal of procurement management
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Journal of personal selling & sales management
8
Journal of strategic marketing
8
The journal of personal selling & sales management : JPSSM
8
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
7
Strategies for international industrial marketing : the management of customer relationships in European industrial markets
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
Journal of customer behaviour
6
Journal of service research
6
Production and operations management : an international journal of the Production and Operations Management Society
6
Business-to-business marketing management : strategies, cases and solutions
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Journal of marketing research
5
Manufacturing & service operations management : M & SOM
5
The service industries journal
5
Asia Pacific journal of marketing and logistics
4
Cogent business & management
4
European journal of marketing
4
European journal of marketing : EJM
4
International business and economics research journal
4
International journal of production economics
4
International journal of services and operations management
4
Journal of business market management : JBM
4
Journal of marketing analytics : JMA
4
Journal of marketing management : MM
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of revenue and pricing management
4
Management information systems : mis quarterly
4
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
4
Marketing theory
4
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ECONIS (ZBW)
5
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1
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
2
Strategic B2B customer experience management : the importance of outcomes-based measures
Zolkiewski, Judy
;
Story, Victoria
;
Burton, Jamie
;
Chan, Paul
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 172-184
Persistent link: https://www.econbiz.de/10011654708
Saved in:
3
Exploring service failure in a business-to-business context
Zhu, Xia
;
Zolkiewski, Judy
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 367-379
Persistent link: https://www.econbiz.de/10011387791
Saved in:
4
Exploring customers' zone of tolerance for B2B professional service quality
Ho, Angus
;
Sharma, Piyush
;
Hosie, Peter J.
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 380-392
Persistent link: https://www.econbiz.de/10011387806
Saved in:
5
B2B services : linking service loyalty and brand equity
Rauyruen, Papassapa
;
Miller, Kenneth E.
;
Groth, Markus
- In:
The journal of services marketing
23
(
2009
)
3
,
pp. 175-186
Persistent link: https://www.econbiz.de/10009525757
Saved in:
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