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~isPartOf:"The service industries journal"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Llach, Josep"
~subject:"Beziehungsmarketing"
~subject:"Learning organization"
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Beziehungsmarketing
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The service industries journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Learning to create value through the ‘balanced scorecard' model : an empirical study
Perramon, Jordi
;
Rocafort, Alfredo
;
Bagur-Femenías, …
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1121-1139
Persistent link: https://www.econbiz.de/10011687859
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