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~isPartOf:"The service industries journal"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Beziehungsmarketing"
~subject:"Learning organization"
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Beziehungsmarketing
Learning organization
Firm performance
137
Unternehmenserfolg
137
Quality management
47
Qualitätsmanagement
47
Dienstleistungssektor
16
Industrie
16
Manufacturing industries
16
Service industry
16
KMU
15
SME
15
Performance measurement
14
Performance-Messung
14
Taiwan
14
Innovation
13
Innovation management
12
Innovationsmanagement
12
Dienstleistungsqualität
10
Lernende Organisation
10
Service quality
10
organisational performance
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financial performance
9
quality management
9
Resource-based view
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Ressourcenorientierter Ansatz
8
Spain
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firm performance
8
Franchising
7
Structural equation model
7
Strukturgleichungsmodell
7
performance
7
China
6
Estimation
6
Impact assessment
6
Knowledge management
6
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6
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Auh, Seigyoung
1
Bagur-Femenías, Llorenç
1
Barnes, F. Barry
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Chen, Jui-Ho
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Chen, Wun-hwa
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Chiang, Ai-hsuan
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Chien, Chun-Cheng
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1
Lin, Binshan
1
Lin, Han-Chung
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Lin, Liang-hung
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Llach, Josep
1
Mengüç, Bülent
1
Ooi, Keng-boon
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Rocafort, Alfredo
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Shaio Yan Huang
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The service industries journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of business research : JBR
78
Industrial marketing management : the international journal for industrial and high-tech firms
49
The journal of business & industrial marketing
22
Cogent business & management
18
Journal of the Academy of Marketing Science
15
International journal of innovation management
14
Journal of knowledge management
14
Strategic management journal
14
The learning organization : TLO ; the international journal of critical studies in organizational learning
13
Journal of open innovation : technology, market, and complexity
11
Knowledge management research & practice : KMRP ; an official journal of the OR Society
11
International journal of economic perspectives : IJEP
10
International journal of production economics
10
Journal of East European management studies : JEEMS
9
Journal of strategic marketing
9
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
International business review : the official journal of the European International Business Academy
8
International journal of electronic customer relationship management : IJECRM
8
International journal of hospitality management
8
Journal of innovation & knowledge : JIK
8
Management decision : MD
8
Business process management journal
7
Industrial and corporate change
7
International small business journal : researching entrepreneurship
7
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
7
Long range planning : LRP ; international journal of strategic management
7
The international journal of productivity and performance management
7
British journal of management : BJM
6
European journal of international management : EJIM
6
Human systems management : HSM
6
International journal of entrepreneurial behaviour & research
6
International journal of manpower
6
International journal of production research
6
Journal of Asian finance, economics and business : JAFEB
6
Journal of engineering and technology management : JET-M
6
Journal of information & knowledge management : JIKM
6
Journal of international business and economics : JIBE
6
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ECONIS (ZBW)
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1
The missing link between analytics readiness and service
firm
performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Sainam, Preethika
; …
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 148-177
Persistent link: https://www.econbiz.de/10013167416
Saved in:
2
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
3
The impact of customer relationship management and internal marketing on business performance : a comparison of lodging industries
Chen, Jui-Ho
;
Wu, Shwu-Ing
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 17-33
Persistent link: https://www.econbiz.de/10011555074
Saved in:
4
Learning to create value through the ‘balanced scorecard' model : an empirical study
Perramon, Jordi
;
Rocafort, Alfredo
;
Bagur-Femenías, …
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1121-1139
Persistent link: https://www.econbiz.de/10011687859
Saved in:
5
The effects of total quality management and organisational learning on business performance : evidence from Taiwanese insurance industries
Lee, Hsu-hua
;
Lee, Chen-ying
- In:
Total quality management & business excellence : an …
25
(
2014
)
9
,
pp. 1072-1087
Persistent link: https://www.econbiz.de/10010417998
Saved in:
6
Capability contingent : the impact of organisational learning styles on innovation performance
Chien, Chun-Cheng
;
Lin, Han-Chung
;
Lien, Bella Ya-hui
- In:
Total quality management & business excellence : an …
26
(
2015
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10010477335
Saved in:
7
"Organizational learning culture" : an ingenious device for promoting firm's innovativeness
Kalyar, Masood Nawaz
;
Rafi, Nosheen
- In:
The service industries journal
33
(
2013
)
12
,
pp. 1135-1147
Persistent link: https://www.econbiz.de/10010126451
Saved in:
8
Innovation performance of Taiwanese information firms : an acquisition-learning-innovation framework
Lin, Liang-hung
- In:
Total quality management & business excellence : an …
23
(
2012
)
10
,
pp. 1135-1151
Persistent link: https://www.econbiz.de/10009673856
Saved in:
9
Study on the relations among the customer knowledge management, learning organization, and organizational performance
Shieh, Chich-jen
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 791-807
Persistent link: https://www.econbiz.de/10009127023
Saved in:
10
Personal ties, reciprocity, competitive intensity, and performance of the strategic alliances in Taiwan's travel industry
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10009127869
Saved in:
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