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Emotion
49
Consumer behaviour
23
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23
Customer satisfaction
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Kundenzufriedenheit
11
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9
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The service industries journal
Working paper
Journal of business research : JBR
236
International journal of hospitality management
172
Journal of retailing and consumer services
152
Journal of business ethics : JOBE
102
Tourism management : research, policies, practice
91
Psychology & marketing
83
Journal of consumer research : JCR ; an interdisciplinary bimonthly
77
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
77
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
74
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
65
Academy of Management journal : AMJ
62
Journal of economic psychology : research in economic psychology and behavioral economics
56
Journal of business and psychology
54
Journal of travel and tourism marketing
54
Journal of economic behavior & organization : JEBO
51
International journal of contemporary hospitality management
49
Journal of vocational behavior
49
Journal of hospitality marketing & management
48
SpringerLink / Bücher
48
Journal of behavioral decision making
47
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
47
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
45
The journal of services marketing
45
Tourism management perspectives : TMP
43
Journal of managerial psychology
42
Journal of marketing research : JMR
41
The journal of brand management : an international journal
41
Human relations
40
European journal of marketing : EJM
39
The Academy of Management review : AMR
39
The journal of product & brand management
39
Discussion paper series / IZA
38
Research companion to emotion in organizations
36
Cogent business & management
35
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
Leadership & organization development journal
34
Marketing letters : a journal of research in marketing
34
Finance research letters
32
Journal of marketing management : MM
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ECONIS (ZBW)
49
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1
Can brand anthropomorphism trigger emotional brand attachment?
Ma, Jianfeng
;
Tu, Hongwei
;
Zhou, Xing
;
Niu, Wanjie
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 555-578
Persistent link: https://www.econbiz.de/10014321609
Saved in:
2
How the time-scarcity feature of live-streaming e-commerce affects impulsive buying
Hao, Shuaikang
;
Huang, Ling
- In:
The service industries journal
43
(
2023
)
11/12
,
pp. 875-895
Persistent link: https://www.econbiz.de/10014321630
Saved in:
3
Anticipated emotion in planned versus unplanned purchase : scale development and validation
Ahmed, Sohel
;
Ding Hooi Ting
- In:
The service industries journal
43
(
2023
)
1/2
,
pp. 104-123
Persistent link: https://www.econbiz.de/10013540915
Saved in:
4
Feeling good or feeling better?
Prati, Alberto
;
Senik-Leygonie, Claudia
-
2020
Persistent link: https://www.econbiz.de/10012244577
Saved in:
5
Employee mindfulness and creativity : when emotions and national culture matter
Gip, Huy
;
Do The Khoa
;
Guchait, Priyanko
;
Fernando …
- In:
The service industries journal
42
(
2022
)
5/6
,
pp. 383-411
Persistent link: https://www.econbiz.de/10013167433
Saved in:
6
Linking ostracism with employee negligence behavior : a moderated mediation model
Aliza, Komal
;
Shaheen, Sadia
;
Malik, Muhammad Jawad
; …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 872-896
Persistent link: https://www.econbiz.de/10013362155
Saved in:
7
Emotions in service research : evolutionary analysis and empirical review
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Arici, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 919-947
Persistent link: https://www.econbiz.de/10013362158
Saved in:
8
Mental health of UK hospitality workers : shame, self-criticism and self-reassurance
Kotera, Yasuhiro
;
Adhikari, Prateek
;
Sheffield, David
- In:
The service industries journal
41
(
2021
)
15/16
,
pp. 1076-1096
Persistent link: https://www.econbiz.de/10012695314
Saved in:
9
Brand anthropomorphism, love and defense : does attitude towards social distancing matter?
Ali, Faizan
;
Dogan, Seden
;
Amin, Muslim
;
Kashif Hussain
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 58-83
Persistent link: https://www.econbiz.de/10012483664
Saved in:
10
Effects of retailers' service quality and legitimacy on behavioral intention : the role of emotions during COVID-19
Yang, Kiseol
;
Kim, Jiyoung
;
Min, Jihye
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 84-106
Persistent link: https://www.econbiz.de/10012483665
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