//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
~person:"Woratschek, Herbert"
~person:"Yi, Youjae"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Kundenmanagement"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
4
Relationship marketing
4
Betriebliche Wertschöpfung
3
Value creation
3
Consumer behaviour
2
Customer integration
2
Customer satisfaction
2
Customer value
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Kundenintegration
2
Kundenwert
2
Kundenzufriedenheit
2
Service quality
2
Service-Dominant Logic
2
Service-dominant logic
2
customer satisfaction
2
value-in-context
2
Arbeitsverhalten
1
Bibliometrics
1
Bibliometrie
1
Customer citizenship behavior
1
Customer engagement behavior
1
Dienstleistungssektor
1
Ethiopia
1
Marketing theory
1
Marketingtheorie
1
Service industry
1
Sport
1
Sport event
1
Sports
1
Sportveranstaltung
1
Value co-creation
1
Work behaviour
1
customer loyalty
1
customer value creation behavior
1
customer-company identification
1
customer-to-customer interactions
1
extra-role customer behavior
1
inter-customer helping
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Woratschek, Herbert
Yi, Youjae
Ha, Hong Youl
3
Wu, Cedric Hsi-jui
3
Back, Ki-Joon
2
Chao, Pei
2
Gil Saura, Irene
2
Ha, Sejin
2
Horbel, Chris
2
Kim, Wansoo
2
Legendre, Tiffany S.
2
Lin, Wen-bao
2
Ma, Jianfeng
2
Nätti, Satu
2
Ok, Chihyung
2
Popp, Bastian
2
Tung, Wei
2
Zhou, Xing
2
Addo, Prince Clement
1
Adhikari, Kishalay
1
Ahmed, Sohel
1
Ahn, Jiseon
1
Aksoy, Nilsah Cavdar
1
Al-Hawari, Mohd Ahmad
1
Alrawadieh, Zaid
1
Alrawadieh, Ziad
1
Alsalameen, Motasem
1
Alves, Helena
1
Amario, Enrique Martín
1
Amin, Muslim
1
Amirtha, Raman
1
Andronikidis, Andreas
1
Arancibia Carvajal, Sara
1
Arasli, Huseyin
1
Arici, Hasan Evrim
1
Arnold, Todd J.
1
Arntzen, Erik
1
Asare, Andy Ohemeng
1
Augusto, Mário Gomes
1
Auh, Seigyoung
1
more ...
less ...
Published in...
All
The service industries journal
Psychology & marketing
3
Journal of retailing and consumer services
2
Dienstleistungsmarketing : Impulse für Forschung und Management ; [Workshop Dienstleistungsmarketing im November 2003]
1
Dienstleistungsökonomie : Beiträge zu einer theoretischen Fundierung
1
Gabler Research / Marken- und Produktmanagement
1
Gesundheitsökonomie und Wirtschaftspolitik : Festschrift zum 70. Geburtstag von Prof. Dr. Dr. h.c. Peter Oberender
1
Handbuch Kundenbindungsmanagement : Strategien und Instrumente für ein erfolgreiches CRM
1
International journal of sports marketing & sponsorship
1
Journal of service management
1
Journal of service research : JSR
1
Journal of strategic marketing
1
Professionalisierung im Sportmanagement : Beiträge des 1. Kölner Sportökonomie-Kongresses
1
Sport management review
1
The journal of brand management : an international journal
1
Tourismus und Sport : wirtschaftliche, soziologische und gesundheitliche Aspekte des Sport-Tourismus
1
more ...
less ...
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Inter-customer helping behaviors : a virtuous cycle or unwanted intrusion?
Kim, Seo Young
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
9/10
,
pp. 633-647
Persistent link: https://www.econbiz.de/10012586853
Saved in:
2
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
3
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
4
How context shapes value co-creation : spectator experience of sport events
Horbel, Chris
;
Popp, Bastian
;
Woratschek, Herbert
; …
- In:
The service industries journal
36
(
2016
)
11/12
,
pp. 510-531
Persistent link: https://www.econbiz.de/10011657363
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->