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~isPartOf:"The service industries journal"
~subject:"Arbeitsmobilität"
~subject:"service quality"
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Search: subject:"Zufriedenheit"
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Arbeitsmobilität
service quality
Customer satisfaction
171
Kundenzufriedenheit
171
Dienstleistungsqualität
107
Service quality
107
Beziehungsmarketing
66
Relationship marketing
66
Arbeitszufriedenheit
55
Job satisfaction
55
Consumer behaviour
53
Konsumentenverhalten
53
Dienstleistungssektor
20
Service industry
20
customer satisfaction
20
Employee retention
19
Mitarbeiterbindung
19
Hotel industry
17
Hotellerie
17
Taiwan
17
Emotion
15
Beschwerdemanagement
14
Complaint management
14
Customer service
14
Kundenservice
14
Satisfaction
14
Zufriedenheit
14
Dienstleistung
13
Services
13
customer loyalty
13
Holiday behaviour
12
Urlaubsverhalten
12
Arbeitsverhalten
11
Customer integration
11
Kundenintegration
11
Leistungsmotivation
11
Performance measurement
11
Performance-Messung
11
Work behaviour
11
Work motivation
11
Lebensqualität
10
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21
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Guchait, Priyanko
2
Alverén, Ellen
1
Alves, Helena
1
Andersson, Tommy D.
1
Arici, Hasan Evrim
1
Back, Ki-Joon
1
Butcher, Ken
1
Chang, Chia-Wen
1
Chang, Chun-Ming
1
Chen, Li-Fei
1
Chen, Szu-Chi
1
Cheng, Zhao-hong
1
Chomvilailuk, Rojanasak
1
Eriksson, Karin
1
Erčulj, Vanja
1
Faria, Nélia
1
Ferreira, João José Matos
1
Gim, Gabriel C. W.
1
Hallikas, Jukka
1
Hernandez-Calderon, Araceli
1
Huang, Heng-Chiang
1
Huang, Min-hsin
1
Kim, Jiyoung
1
Kolar, Tomaž
1
Köseoglu, Mehmet Ali
1
Lee, Han
1
Li, Qianqian
1
Maden, Ceyda
1
Madera, Juan
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Mendes, Luís Antonio F.
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Mikkonen, Karri
1
Min, Jihye
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Mohd Nizam Ab Rahman
1
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1
Paşamehmetoğlu, Ayşın
1
Pereira, Carla Alexandra Barbosa
1
Pynnönen, Mikko
1
Ritala, Paavo
1
Sabbagh, Omar
1
Sandoff, Mette
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The service industries journal
International journal of hospitality management
41
Journal of vocational behavior
34
The international journal of human resource management
33
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
33
Cogent business & management
25
Journal of hospitality marketing & management
25
International journal of human resource management
22
International journal of services and operations management
22
International journal of productivity and quality management : IJPQM
19
Discussion paper series / IZA
17
Total quality management & business excellence
17
Employee relations
16
Journal of career development
16
Pakistan journal of commerce and social sciences
15
Global business review
14
International journal of contemporary hospitality management
14
Journal of business ethics : JOBE
14
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
14
Public personnel management
14
Quality management journal : QMJ
14
Services marketing quarterly
14
Administrative Sciences : open access journal
13
International journal of business excellence : IJBEX
12
International journal of services and operations management : IJSOM
12
International journal of services, economics and management
12
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
12
Nepalese journal of economics : a publication of Uniglobe College
12
Personnel review
12
International journal of organizational analysis
11
Journal of managerial psychology
11
Career development international : the journal for executive, consultants, academics and individuals
10
Journal of business and psychology
10
International journal of manpower
9
Journal of management & organization : JMO
9
Labour economics : official journal of the European Association of Labour Economists
9
Human relations
8
International journal of business information systems : IJBIS
8
Journal for global business advancement : JGBA
8
Management research review
8
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ECONIS (ZBW)
21
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1
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
2
The intellectual structure of customer experience research in service scholarship : a bibliometric analysis
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Sökmen, Alptekin
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 514-550
Persistent link: https://www.econbiz.de/10013362133
Saved in:
3
Relational bonds, customer engagement, and service quality
Chang, Chia-Wen
;
Huang, Heng-Chiang
;
Wang, Shih-Ju
;
Lee, Han
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 330-354
Persistent link: https://www.econbiz.de/10012498577
Saved in:
4
Effects of retailers' service quality and legitimacy on behavioral intention : the role of emotions during COVID-19
Yang, Kiseol
;
Kim, Jiyoung
;
Min, Jihye
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 84-106
Persistent link: https://www.econbiz.de/10012483665
Saved in:
5
Multigroup validation of the service quality, customer satisfaction and performance links in higher education
Kolar, Tomaž
;
Erčulj, Vanja
;
Weis, Lidija
- In:
The service industries journal
39
(
2019
)
13/14
,
pp. 1004-1028
Persistent link: https://www.econbiz.de/10012205925
Saved in:
6
An innovative service quality evaluation and improvement model
Chen, Li-Fei
;
Chen, Szu-Chi
;
Su, Chao-Ton
- In:
The service industries journal
38
(
2018
)
3/4
,
pp. 228-249
Persistent link: https://www.econbiz.de/10011848076
Saved in:
7
The moderation influence of warranty on customer satisfaction's antecedents : an emprical evidence from automotive dealerships
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 381-407
Persistent link: https://www.econbiz.de/10011741146
Saved in:
8
Performance-only measures vs. performance-expectation measures of service quality
Park, Sang-June
;
Yi, Youjea
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 741-756
Persistent link: https://www.econbiz.de/10011672380
Saved in:
9
Impact of tacit knowledge on customer loyalty
Pereira, Carla Alexandra Barbosa
;
Alves, Helena
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 827-845
Persistent link: https://www.econbiz.de/10011672531
Saved in:
10
Linking service climate to customer loyalty
Wang, Mei-ling
- In:
The service industries journal
35
(
2015
)
7/8
,
pp. 403-414
Persistent link: https://www.econbiz.de/10011337128
Saved in:
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