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~isPartOf:"The service industries journal"
~subject:"Bank lending"
~subject:"Salespeople"
~type:"article"
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Bank lending
Salespeople
Bank
53
Beziehungsmarketing
12
Relationship marketing
12
Taiwan
12
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
6
Kundenzufriedenheit
6
Profitability
6
Rentabilität
6
Data envelopment analysis
5
Data-Envelopment-Analyse
5
Financial services
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Finanzdienstleistung
5
Verkaufspersonal
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International market entry
4
Internationaler Markteintritt
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Performance measurement
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Performance-Messung
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China
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1998-2004
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Agency theory
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Asia
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Asien
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Auslandsinvestition
2
Beschwerdemanagement
2
Complaint management
2
Confidence
2
Consumer behaviour
2
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7
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7
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English
7
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Altunbaş, Yener
1
Babakus, Emin
1
Bloemer, Johanna M.
1
Chang, Jui-huang
1
Chi, Li-chiu
1
Dun, Zanna van
1
Haktanir, Mine
1
Henseler, Jörg
1
Hsu, Chin-tien
1
Hsu, Meng-hui
1
Hu, Hsiu-hua
1
Kara, Alper
1
Karatepe, Osman M.
1
Lee, Wen-ruey
1
Liu, Xin Mei
1
Shen, Li
1
Wang, Hai Zhen
1
Yavas, Ugur
1
Yorganci, Ilkay
1
Zhang, Ruo Yong
1
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Published in...
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The service industries journal
Journal of banking & finance
140
Finance research letters
43
Journal of financial stability
41
Journal of financial intermediation
40
The journal of corporate finance : contracting, governance and organization
40
International review of financial analysis
37
Journal of international financial markets, institutions & money
31
Economic modelling
29
Pacific-Basin finance journal
29
Applied economics
28
Applied economics letters
28
International review of economics & finance : IREF
28
Journal of financial services research : JFSR
27
Journal of financial economics
25
Journal of international money and finance
24
Research in international business and finance
24
Management science : journal of the Institute for Operations Research and the Management Sciences
23
Journal of money, credit and banking : JMCB
22
The European journal of finance
21
Review of finance : journal of the European Finance Association
20
Review of quantitative finance and accounting
20
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
19
Economics letters
18
Nepalese journal of finance : a publication of Uniglobe College
18
Economic systems
17
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
17
International journal of finance & banking studies : JJFBS
15
Cogent business & management
14
International journal of economics and finance
14
Journal of financial and quantitative analysis : JFQA
14
Journal of financial services research
14
Bulletin / Reserve Bank of Australia
13
Cogent economics & finance
13
International journal of economics and financial issues : IJEFI
13
Emerging markets review
12
The North American journal of economics and finance : a journal of financial economics studies
12
International journal of finance & economics : IJFE
11
Journal of accounting & economics
11
Nepalese journal of economics : a publication of Uniglobe College
11
The review of financial studies
11
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ECONIS (ZBW)
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1
Job quality in the customer contact centre : conceptual foundation and scale development
Dun, Zanna van
;
Bloemer, Johanna M.
;
Henseler, Jörg
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 171-196
Persistent link: https://www.econbiz.de/10009427692
Saved in:
2
Customer orientation as a buffer against job burnout
Babakus, Emin
;
Yavas, Ugur
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 5-16
Persistent link: https://www.econbiz.de/10009427718
Saved in:
3
Mediating and moderating processes in the relation between problem customer perceptions and work-family conflict
Hu, Hsiu-hua
;
Hsu, Chin-tien
;
Lee, Wen-ruey
;
Chang, …
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1365-1380
Persistent link: https://www.econbiz.de/10009154339
Saved in:
4
Why do banks join loan syndications? : the case of participant banks
Altunbaş, Yener
;
Kara, Alper
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1063-1074
Persistent link: https://www.econbiz.de/10009154418
Saved in:
5
Service climate and employee performance : exploring the moderating role of job stress and organizational identification
Zhang, Ruo Yong
;
Liu, Xin Mei
;
Wang, Hai Zhen
;
Shen, Li
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2355-2372
Persistent link: https://www.econbiz.de/10009298984
Saved in:
6
Reorganisation resolutions and bank lending relationships in Taiwan
Chi, Li-chiu
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1817-1835
Persistent link: https://www.econbiz.de/10008760029
Saved in:
7
The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion
Karatepe, Osman M.
;
Haktanir, Mine
;
Yorganci, Ilkay
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1565-1579
Persistent link: https://www.econbiz.de/10008661608
Saved in:
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