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~isPartOf:"The service industries journal"
~subject:"Gesundheitsversorgung"
~subject:"Patients"
~type_genre:"Aufsatz in Zeitschrift"
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Gesundheitsversorgung
Patients
Health care
27
Dienstleistungsqualität
14
Service quality
14
Gesundheitswesen
12
Health care system
12
Hospital
10
Krankenhaus
10
healthcare
8
Customer satisfaction
6
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Knowledge management
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4
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knowledge transfer
2
service design
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transformative service research
2
1997-2004
1
2007-2008
1
Andalusia
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1
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1
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25
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Aufsatz in Zeitschrift
Article in journal
27
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2
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2
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English
27
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Cegarra Navarro, Juan Gabriel
2
Erickson, G. Scott
2
Mody, Makarand Amrish
2
Rosenbaum, Mark S.
2
Rothberg, Helen N.
2
Aksezer, Caglar S.
1
Alkire, Linda
1
Anderson, Sidney
1
Anderson, Sidney T.
1
Apetrei, Andreea
1
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1
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1
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1
Cepeda-Carrion, Gabriel
1
Chamorro, Antonio
1
Chang, Hung-fan
1
Ciobanu, Claudia-Ioana
1
Corus, Canan
1
El-Manstrly, Dahlia
1
Gal, Tali
1
Ghosh Chowdhury, Tilottama
1
Horodnic, Adrian V.
1
Hsu, Wen-hsin
1
Kim, Kawon Kathy
1
Kim, Sung Eun
1
Klaus, Philipp
1
Lemmergaard, Jeanette
1
Lisk, Eunice A.
1
Liu, Chang-yung
1
Luca, Florin-Alexandru
1
Luo, Chih-ming Arthur
1
Martinez-Caro, Eva
1
Miranda, Francisco J.
1
Mitrović, Živko
1
Morris, Zoë Slote
1
Muhr, Sara Louise
1
Murillo, Luis R.
1
Navarro-Espigares, José Luis
1
Odenwaelder, Myra
1
Petković, Maja
1
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European Conference on Knowledge Management <13, 2012, Cartagena>
1
Published in...
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The service industries journal
Journal of health organization and management
199
Journal of health economics
187
Health care management review : HCM review
166
Health economics
164
The European journal of health economics : HEPAC ; health economics in prevention and care
151
Health economics review
118
Health care management science
103
European journal of operational research : EJOR
94
Health marketing quarterly
69
Technological forecasting & social change : an international journal
69
Management science : journal of the Institute for Operations Research and the Management Sciences
68
Socio-economic planning sciences : the international journal of public sector decision-making
66
Health affairs : at the intersection of health, health care, and policy
65
International journal of health care finance and economics
55
The European journal of health economics
52
International journal of production research
51
Journal of business research : JBR
51
Manufacturing & service operations management : M & SOM
49
Applied economics
46
Health care management science : a new journal serving the international health care management community
46
Inquiry : a journal of health care organization, provision and financing
44
International journal of pharmaceutical and healthcare marketing : IJPHM
44
The TQM journal : the international review of organizational improvement
42
Journal of the Operational Research Society
40
International journal of health economics and management
37
Production and operations management : the flagship research journal of the Production and Operations Management Society
37
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
37
Production and operations management : an international journal of the Production and Operations Management Society
36
Omega : the international journal of management science
35
Gesundheits- und Sozialpolitik : Zeitschrift für das gesamte Gesundheitswesen
32
Public management review
31
International journal of production economics
30
International journal of public sector management : IJPSM
29
Information systems research : ISR
28
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
26
Quality management journal : QMJ
26
Technovation : the international journal of technological innovation, entrepreneurship and technology management
26
Operations research
25
Sozialer Fortschritt : unabhängige Zeitschrift für Sozialpolitik
25
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ECONIS (ZBW)
27
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1
Patient participation : the impact of diagnosis and individual characteristics
Schramm, Mary E.
;
Ghosh Chowdhury, Tilottama
; …
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 989-1009
Persistent link: https://www.econbiz.de/10014338650
Saved in:
2
Hospitality as the bridge : advancing transformative service research towards human flourishing
Mody, Makarand Amrish
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 423-453
Persistent link: https://www.econbiz.de/10014321599
Saved in:
3
How satisfactory are empathetic care and robotic assistance in telemedicine services?
Saxena, Shilpi
;
Prashar, Anupama
- In:
The service industries journal
43
(
2023
)
11/12
,
pp. 827-853
Persistent link: https://www.econbiz.de/10014321627
Saved in:
4
Pre-service recovery : impact on customer satisfaction and acceptable waiting time
Qin, Jin
;
Xu, Fengqin
;
Wang, Rui
- In:
The service industries journal
43
(
2023
)
1/2
,
pp. 64-84
Persistent link: https://www.econbiz.de/10013540908
Saved in:
5
Transformative service research and service design : synergistic effects in healthcare
Anderson, Sidney
;
Alkire, Linda
;
Rayburn, Steven W.
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 99-113
Persistent link: https://www.econbiz.de/10011848039
Saved in:
6
Encouraging male participation in cancer resource centers
El-Manstrly, Dahlia
;
Rosenbaum, Mark S.
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 114-126
Persistent link: https://www.econbiz.de/10011848041
Saved in:
7
The influence of hospitable design and service on patient responses
Suess, Courtney
;
Mody, Makarand Amrish
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 127-147
Persistent link: https://www.econbiz.de/10011848050
Saved in:
8
Understanding hospital quality : the case of cumulative and balanced quality
Anderson, Sidney T.
;
Smith, J. S.
- In:
The service industries journal
38
(
2018
)
3/4
,
pp. 182-200
Persistent link: https://www.econbiz.de/10011848068
Saved in:
9
Rating healthcare services : consumer satisfaction vs. health system performance
Horodnic, Adrian V.
;
Apetrei, Andreea
;
Luca, …
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 974-994
Persistent link: https://www.econbiz.de/10011962031
Saved in:
10
Special double issue: hospitality, healthcare, and design
Rosenbaum, Mark S.
(
ed.
);
Verma, Rohit
(
ed.
); …
-
2018
Persistent link: https://www.econbiz.de/10011848016
Saved in:
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