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~subject:"Service quality"
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The service industries journal
Industrial marketing management : the international journal for industrial and high-tech firms
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Asia Pacific journal of marketing and logistics
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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Business systems research : a system view accross technology & economics : the journal of Society for Advancing Innovation and Research in Economy
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Dienstleistungsmanagement und Social Media : Potenziale, Strategien und Instrumente
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Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
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Journal of business-to-business marketing
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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Cultural influences on B2B service quality-satisfaction-loyalty
Lee, Myungho
;
Kang, Mincheol
;
Kang, Ju Young
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 229-249
Persistent link: https://www.econbiz.de/10012203278
Saved in:
2
Public service quality and customer satisfaction : exploring the attributes of service quality in the public sector
Rhee, Seung-kyu
;
Rha, June-young
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1491-1512
Persistent link: https://www.econbiz.de/10003928483
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