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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~language:"eng"
~type_genre:"Case study"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of comparative economics : the journal of the Association for Comparative Economic Studies
5
Bank privatization in Central Europe and Russia
4
Palgrave Macmillan studies in banking and financial institutions
3
Perspectives / Institut Mondial des Caisses d'Epargne
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Strategic change : SC ; briefings in entrepreneurial finance
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Best practices in talent management : how the world's leading corporations manage, develop, and retain top talent
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Business process management journal
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Corporate social responsibility in Europe : rhetoric and realities
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European accounting review
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Harvard business review : HBR
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Humanistic management in practice
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Modern banking : applied theory and practice
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The international journal of human resource management
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Thunderbird international business review
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Academy of Management journal : AMJ
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Administrative science quarterly : ASQ ; dedicated to advancing the understanding of administration through empirical investigation and theoretical analysis
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An MNC perspective
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An introduction to industrial service design
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Bochumer Schriften zur Entwicklungsforschung und Entwicklungspolitik
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British journal of management : BJM
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Building a sustainable political economy: SPERI Research & Policy
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Business & society
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Business ethics : a European review
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Business, society and politics : multinationals in emerging markets
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CIOs and the digital transformation : a new leadership role
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Cases on management and organizational behavior in an Arab context
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Comparative perspectives on global corporate social responsibility
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Cornell studies in political economy
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Corporate governance & corporate social responsibility in India : issues and perspectives
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Corporate governance in banking : a global perspective
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Corporate sustainability : the next steps towards a sustainable world
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Corporate venturing : organizing for innovation
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Creative accounting, fraud and international accounting scandals
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Credit and capital markets : Kredit und Kapital
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ECONIS (ZBW)
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Learning from others to adapt quality management to the future
Bäckström, Ingela
;
Ingelsson, Pernilla
;
Wiklund, Håkan
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 187-196
Persistent link: https://www.econbiz.de/10008986614
Saved in:
2
Understanding e-learning service quality of a commercial bank by using Kano's model
Chen, Ling-hsiu
;
Kuo, Ying-feng
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 99-116
Persistent link: https://www.econbiz.de/10008986641
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