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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Performance measurement
67
Performance-Messung
67
Quality management
43
Qualitätsmanagement
43
Dienstleistungsqualität
13
Service quality
13
Firm performance
12
Unternehmenserfolg
12
Balanced Scorecard
9
Balanced scorecard
9
Performance management
9
Performance-Management
9
performance measurement
7
Business process management
6
Customer satisfaction
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KMU
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Kundenzufriedenheit
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Prozessmanagement
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SME
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Taiwan
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Einführung
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Hospital
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Implementation
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Krankenhaus
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Data envelopment analysis
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Data-Envelopment-Analyse
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Fuzzy sets
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Fuzzy-Set-Theorie
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Industrie
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Manufacturing industries
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Product quality
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Produktqualität
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Strategic management
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Strategisches Management
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balanced scorecard
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quality management
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Dienstleistungssektor
3
Human Resource Management
3
Measurement
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Messung
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English
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Dahlgaard, Jens Jörn
4
Dahlgaard-Park, Su Mi
3
Garengo, Patrizia
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Biazzo, Stefano
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Chen, Kuen-Suan
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Elg, Mattias
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He, Zhen
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Idris, Fazli
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Kollberg, Beata
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Kweh, Qian Long
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Lu, Dawei
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Peljhan, Darja
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Tomaževič, Nina
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Zhang, Min
2
Abdullah, Mokhtar
1
Ali, Khairul Anuar Mohd
1
Alolayyan, Main Naser Fady
1
Aramyan, Lusine H.
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Arasli, Huseyin
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Aristovnik, Aleksander
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Asllani, Arben
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Aspinwall, Elaine
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Bagur-Femenías, Llorenç
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Baser, Onur
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Behmer, Falk
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Belvedere, Valeria
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Bento, Graziela dos Santos
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Betts, Alan
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Calerón Molina, Miguel Ángel
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Chan, Ya-hui
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Chang, Huo-Tsan
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Chang, Tsang-Chuan
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Chavan, Meena
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Chen, H. T.
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Chen, I-Shuo
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Chen, Ja-shen
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Chen, Jui-Kuei
1
Chen, Jui-ho
1
Chen, K. S.
1
Chen, Patrick S.
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Ifo-Schnelldienst
396
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
213
International journal of forecasting
201
Monatsberichte / WIFO, Österreichisches Institut für Wirtschaftsforschung
187
NBER working paper series
168
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
167
International journal of production research
163
Working paper / National Bureau of Economic Research, Inc.
155
The international journal of productivity and performance management : IJPPM
148
World Bank E-Library Archive
145
SpringerLink / Bücher
138
Social indicators research : an international and interdisciplinary journal for quality-of-life measurement
135
Working paper
134
Environmental impact assessment review
132
NBER Working Paper
132
Wirtschaft im Wandel
131
International journal of production economics
127
CESifo working papers
114
Public performance & management review
110
Applied economics
108
Benchmarking : an international journal ; BIJ
102
Journal of business research : JBR
100
European journal of operational research : EJOR
96
Kieler Diskussionsbeiträge
93
International journal of productivity and quality management : IJPQM
91
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
89
Applied economics letters
88
Discussion paper series / IZA
88
IMF working papers
88
Journal of forecasting
88
Omega : the international journal of management science
88
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
86
Policy research working paper : WPS
84
Economics letters
81
The international journal of productivity and performance management
80
Discussion paper / Centre for Economic Policy Research
77
Economic modelling
76
The review of income and wealth : journal of the International Association for Research in Income and Wealth
75
Measuring business excellence : the journal of organizational performance management
68
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ECONIS (ZBW)
70
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1
Developing a performance management model for the implementation of TQM practices in public education centres
Mateos-Ronco, Alicia
;
Hernández Mezquida, José Manuel
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 546-579
Persistent link: https://www.econbiz.de/10011854098
Saved in:
2
Testing the EFQM model as a framework to measure a company's procurement performance
Belvedere, Valeria
;
Grando, Alberto
;
Legenvre, Hervé
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 633-651
Persistent link: https://www.econbiz.de/10011854122
Saved in:
3
Developing a performance evaluation matrix to enhance the learner satisfaction of an e-learning system
Yu, Chun-Min
;
Chang, Huo-Tsan
;
Chen, Kuen-Suan
- In:
Total quality management & business excellence : an …
29
(
2018
)
7
,
pp. 727-745
Persistent link: https://www.econbiz.de/10011883962
Saved in:
4
Total quality management and performance management systems : team players or lonely riders?
Peljhan, Darja
;
Marc, Mojca
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 920-940
Persistent link: https://www.econbiz.de/10011884027
Saved in:
5
A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
6
Developing an instrument to measure lean manufacturing maturity and its relationship with operational performance
Bento, Graziela dos Santos
;
Tontini, Gérson
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 977-995
Persistent link: https://www.econbiz.de/10011918735
Saved in:
7
Understanding the relationship between effectiveness and outcome indicators to improve quality in healthcare
Cinaroglu, Songul
;
Baser, Onur
- In:
Total quality management & business excellence : an …
29
(
2018
)
11
,
pp. 1294-1311
Persistent link: https://www.econbiz.de/10011918971
Saved in:
8
Measuring the impact of soft and hard quality practices on service innovation and organisational performance
Khan, Bilal Ahmad
;
Naeem, Hummayoun
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1402-1426
Persistent link: https://www.econbiz.de/10011919000
Saved in:
9
Business excellence : the managerial and value-creation efficiencies of the insurance companies
Mohammad Nourani
;
Devadason, Evelyn
;
Kweh, Qian Long
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
8
,
pp. 879-896
Persistent link: https://www.econbiz.de/10011977063
Saved in:
10
Impact of total quality services on financial performance : role of service profit chain
Jyoti, Jeevan
;
Kour, Sumeet
;
Sharma, Jyoti
- In:
Total quality management & business excellence : an …
28
(
2017
)
8
,
pp. 897-929
Persistent link: https://www.econbiz.de/10011977067
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