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~isPartOf:"Tourism management perspectives : TMP"
~source:"econis"
~subject:"Relationship marketing"
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Search: subject:"Verbraucherzufriedenheit"
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Relationship marketing
Customer satisfaction
81
Kundenzufriedenheit
81
Holiday behaviour
41
Urlaubsverhalten
41
Consumer behaviour
34
Konsumentenverhalten
34
Tourism
34
Tourismus
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27
Tourismuswirtschaft
27
Dienstleistungsqualität
24
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20
Tourismusmarketing
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Beziehungsmarketing
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Destination management
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Internationaler Tourismus
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Muskat, Birgit
2
Prayag, Girish
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Taheri, Babak
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1
Bani-Melhem, Shaker
1
Bezerra, George C. L.
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Ding, Shuangying
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Escobar Rivera, Dalilis
1
Freimund, Wayne
1
Ghoneim, Ahmed Farouk
1
Gomes, Carlos Francisco
1
Güldenberg, Stefan
1
Han, Heesup
1
Hassanli, Najmeh
1
He, Xuehuan
1
Hosseini, Mona
1
Hu, Dongbin
1
Huang, Meijiao
1
Jiang, Kai
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Kwenye, Jane M.
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Simon, Alexandra
1
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Su, LuJun
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Tourism management perspectives : TMP
Journal of retailing and consumer services
256
International journal of hospitality management
137
Journal of business research : JBR
136
The journal of services marketing
108
Journal of hospitality marketing & management
64
The service industries journal
62
Journal of travel and tourism marketing
58
International journal of contemporary hospitality management
53
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Tourism management : research, policies, practice
50
Cogent business & management
45
Journal of service research : JSR
44
Service business
42
Services marketing quarterly
42
Journal of service management
40
Asia Pacific journal of marketing and logistics
39
Journal of strategic marketing
38
Industrial marketing management : the international journal for industrial and high-tech firms
35
The international journal of bank marketing : IJBM
34
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
33
Journal of the Academy of Marketing Science
33
The journal of business & industrial marketing
33
The TQM journal : the international review of organizational improvement
32
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Psychology & marketing
31
International journal of electronic customer relationship management : IJECRM
30
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
24
Total quality management & business excellence
24
European journal of marketing : EJM
23
International journal of electronic marketing and retailing : IJEMR
23
International journal of quality and service sciences
22
Journal of marketing
22
Journal of retailing
22
SpringerLink / Bücher
22
Journal of Asian finance, economics and business : JAFEB
21
The international review of retail, distribution and consumer research
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of hospitality and tourism insights
20
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
20
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ECONIS (ZBW)
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1
When social phobia meets excessive service : effects on customer delight and loyalty
Xiong, Wei
;
Huang, Meijiao
;
Okumus, Bendegul
;
Leung, Xi Y.
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013494161
Saved in:
2
The relationship between place attachment and tourist loyalty : a meta-analysis
Zou, Wenbo
;
Wei, Wei
;
Ding, Shuangying
;
Xue, Jianhong
- In:
Tourism management perspectives : TMP
43
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013471536
Saved in:
3
Introduction to the special issue: consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak
;
Prayag, Girish
;
Muskat, Birgit
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-5
Persistent link: https://www.econbiz.de/10013209312
Saved in:
4
Consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak
(
ed.
);
Prayag, Girish
(
ed.
); …
-
2021
Persistent link: https://www.econbiz.de/10013209424
Saved in:
5
It's all in the recipe : how to increase domestic leisure tourists' experiential loyalty to local food
Williamson, Janine
;
Hassanli, Najmeh
- In:
Tourism management perspectives : TMP
36
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012421389
Saved in:
6
A proposed measurement scale for mixed-images destinations and its interrelationships with destination loyalty and travel experience
Ragb, Hany
;
Mahrous, Abeer A.
;
Ghoneim, Ahmed Farouk
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012296650
Saved in:
7
Exploring the links between destination attributes, quality of service experience and loyalty in emerging Mediterranean destinations
Schlesinger, Walesska
;
Cervera-Taulet, Amparo
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012296666
Saved in:
8
An examination of the effects of motivation on visitors' loyalty : case study of the Golestan Palace, Tehran
Šakūrī, ʿAlī
;
Hosseini, Mona
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012128941
Saved in:
9
Delightful tourism experiences : a cognitive or affective matter?
Escobar Rivera, Dalilis
;
Casadesús, Martí
;
Simon, …
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012129007
Saved in:
10
A multiple indicators multiple causes (MIMIC) model of the behavioral consequences of hotel guests
Chen, Yong
;
Jiang, Kai
- In:
Tourism management perspectives : TMP
30
(
2019
),
pp. 197-207
Persistent link: https://www.econbiz.de/10012008355
Saved in:
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