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~language:"eng"
~language:"ita"
~person:"Shahin, Arash"
~type_genre:"Case study"
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Dienstleistungsqualität
3
Instandhaltung
3
Iran
3
Maintenance policy
3
Service quality
3
AHP approach
2
AHP-Verfahren
2
Bergbau
2
Hotel industry
2
Hotellerie
2
Mining
2
Quality management
2
Qualitätsmanagement
2
Airline
1
Airport
1
Beziehungsmarketing
1
China
1
Computer network
1
Computernetz
1
Customer satisfaction
1
DMG
1
Data envelopment analysis
1
Data-Envelopment-Analyse
1
Decision
1
Entscheidung
1
Esfahan
1
Flexible manufacturing system
1
Flexibles Fertigungssystem
1
Fluggesellschaft
1
Flughafen
1
Gastgewerbe
1
Großbritannien
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Hospitality industry
1
Industrie
1
Innovation management
1
Innovationsmanagement
1
Kundenzufriedenheit
1
Kurdistan
1
MTBF
1
MTTR
1
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Article
8
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Case study
Article in journal
96
Aufsatz in Zeitschrift
96
Fallstudie
8
Article
1
Aufsatz im Buch
1
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English
Italian
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Shahin, Arash
Smith, Alan D.
25
Willcocks, Leslie
13
Gassmann, Oliver
12
Lacity, Mary Cecelia
12
Foroudi, Pantea
11
McKelvey, Maureen D.
11
Pan, Shan L.
11
Ghauri, Pervez N.
10
Lindgreen, Adam
10
Lucyshyn, William
10
Zentes, Joachim
10
Glowik, Mario
9
Melewar, T. C.
9
Smith, N. Craig
9
Walker, Derek
9
Whittington, Richard
9
Öberg, Christina
9
Angwin, Duncan
8
Antony, Jiju
8
Herstatt, Cornelius
8
Johnson, Gerry
8
Kerzner, Harold
8
Kodama, Mitsuru
8
Schlegelmilch, Bodo B.
8
Uhl, Axel
8
Aubry, Monique
7
Barmeyer, Christoph I.
7
Daim, Tugrul U.
7
Elmquist, Maria
7
Gebauer, Heiko
7
Hisrich, Robert D.
7
Nilsson, Fredrik
7
Phaal, Robert
7
Scholes, Kevan
7
Thompson, Arthur A.
7
Volberda, Henk W.
7
Albers, Sascha
6
Amann, Wolfgang
6
Bettner, Mark S.
6
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International journal of productivity and quality management : IJPQM
2
International journal of services and operations management
2
International journal of applied management science
1
International journal of business innovation and research
1
International journal of logistics systems and management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
8
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1
Determining appropriate maintenance strategy based on decision making grid, Sigma level, and process capability index : with a case study in a steel company
Shahin, Arash
;
Isfahani, Noushin Ghofrani
;
Tabatabaei, …
- In:
International journal of applied management science
5
(
2013
)
3
,
pp. 265-280
Persistent link: https://www.econbiz.de/10010201113
Saved in:
2
Service quality robust design : with a case study in airport services
Shahin, Arash
;
Janatyan, Nasibeh
;
Nasirzaheh, Nahid
- In:
International journal of productivity and quality …
9
(
2012
)
3
,
pp. 404-421
Persistent link: https://www.econbiz.de/10009513322
Saved in:
3
Service TRIZ : an approach for service quality design ; with a case study in the hospitality industry
Shahin, Arash
;
Pourhamidi, Masoud
- In:
International journal of business innovation and research
5
(
2011
)
4
,
pp. 291-308
Persistent link: https://www.econbiz.de/10009389045
Saved in:
4
Kano model : a dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines
Shahin, Arash
;
Zairi, Mohamed
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 1003-1028
Persistent link: https://www.econbiz.de/10003921608
Saved in:
5
Selecting optimum maintenance strategy by analytic network process with a case study in the mining industry
Shahin, Arash
;
Pourjavad, Ehsan
;
Shirouyehzad, Hadi
- In:
International journal of productivity and quality …
10
(
2012
)
4
,
pp. 464-483
Persistent link: https://www.econbiz.de/10009659797
Saved in:
6
Proposing and analysing a model for the influence of outsourcing on organisational agility with a case study in a manufacturing company
Shahin, Arash
;
Azar, Mahmoud Ahmadi
- In:
International journal of logistics systems and management
14
(
2013
)
1
,
pp. 55-72
Persistent link: https://www.econbiz.de/10009704228
Saved in:
7
Optimum maintenance strategy : a case study in the mining industry
Shahin, Arash
;
Shirouyehzad, Hadi
;
Pourjavad, Ehsan
- In:
International journal of services and operations management
12
(
2012
)
3
,
pp. 368-386
Persistent link: https://www.econbiz.de/10009574589
Saved in:
8
A DEA approach for comparative analysis of service quality dimensions with a case study in hotel industry
Shirouyehzad, Hadi
;
Lotfi, Farhad Hosseinzadeh
;
Shahin, …
- In:
International journal of services and operations management
12
(
2012
)
3
,
pp. 289-308
Persistent link: https://www.econbiz.de/10009574594
Saved in:
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