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~language:"eng"
~person:"Ahrholdt, Dennis C."
~person:"Song, Michael"
~person:"Voola, Ranjit"
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Dienstleistungsqualität
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Ahrholdt, Dennis C.
Song, Michael
Voola, Ranjit
O'Cass, Aron
78
Ngo, Liem Viet
16
Sok, Phyra
14
Siahtiri, Vida
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Carlson, Jamie
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Heirati, Nima
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O’Cass, Aron
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European journal of marketing : EJM
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Journal of retailing and consumer services
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ECONIS (ZBW)
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Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
Saved in:
2
Anatomy of service innovation : introduction to the special issue
O'Cass, Aron
;
Song, Michael
;
Li, Yuan
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1060-1062
Persistent link: https://www.econbiz.de/10009756198
Saved in:
3
Explications of political market orientation and political brand orientation using the resource-based view of the political party
O'Cass, Aron
;
Voola, Ranjit
- In:
Journal of marketing management : MM
27
(
2011
)
5/6
,
pp. 627-645
Persistent link: https://www.econbiz.de/10009159892
Saved in:
4
Implementing competitive strategies : the role of responsive and proactive market orientations
Voola, Ranjit
;
O'Cass, Aron
- In:
European journal of marketing : EJM
44
(
2010
)
1/2
,
pp. 245-266
Persistent link: https://www.econbiz.de/10003949217
Saved in:
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