Rajahonka, Mervi; Bask, Anu - In: The International Journal of Logistics Management 27 (2016) 3, pp. 707-737
Purpose The automotive industry has been studied extensively, but few studies focus on outbound logistics in automotive supply chains, or on the logistics service provider’s (LSP’s) point of view. Furthermore, there is hardly any research on service model innovation in LSPs. The purpose of...