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~language:"eng"
~person:"Kim, Peter Beomcheol"
~subject:"Dienstleistungsqualität"
~subject:"Service quality"
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Dienstleistungsqualität
Service quality
Tourism employees
8
Tourismusberufe
8
Hotel industry
6
Hotellerie
6
Arbeitsverhalten
5
Arbeitszufriedenheit
5
Job satisfaction
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Work behaviour
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Arbeitskräfte
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Stress
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Emotion
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Job performance
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Leistungsmotivation
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Organizational behaviour
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South Korea
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Südkorea
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Verhalten in Organisationen
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Arbeitspsychologie
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Brand authenticity (BA)
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Brand management
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Brand-value fit (BVF)
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Career development
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China
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Collective organizational citizenship behavior (OCB)
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Confucian values
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Confucianism
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Corporate culture
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Creativity
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Customer satisfaction
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Customer service
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Daily job satisfaction
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Kim, Peter Beomcheol
Karatepe, Osman M.
9
Lee, JungHoon
4
Ok, Chihyung
4
Brady, Michael K.
2
Burke, Ronald J.
2
Daskin, Mustafa
2
Grobelna, Aleksandra
2
Han, Heesup
2
Hewagama, Gayani
2
Hutchison, Ann
2
Karadas, Georgiana
2
Kim, Seongseop
2
Koyuncu, Mustafa
2
Lin, Meizhen
2
Ling, Qian
2
Orlowski, Marissa
2
Rod, Michel
2
Slevitch, Lisa
2
Ye, Shun
2
Abdien, Mohamed Kamal
1
Abdulhassan, Sadik Hussein
1
Aghaei, Iman
1
Agyapong, Kingsley
1
Aldebi, Hameed
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Ali, Faizan
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Ali, Nafez Nimer Hassan
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Ampofo, Emmanuel Twumasi
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Ansah, James
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Arasli, Huseyin
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Ariffin, Ahmad Azmi M.
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Atadil, Hilmi A.
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Avci, Turgay
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Azar, Ofer H.
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International journal of hospitality management
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
2
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1
Pushing forward high-performance work systems in the hotel industry : a procedural-justice climate to promote higher unit-level outcomes
Yang, Jaewan
;
Kim, Youngsang
;
Kim, Peter Beomcheol
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648431
Saved in:
2
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
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