//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"eng"
~subject:"Einzelhandel"
~subject:"Emotion"
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Sales pitch"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Einzelhandel
Emotion
Service quality
Sales behaviour
129
Verkaufsverhalten
129
Salespeople
42
Verkaufspersonal
42
USA
22
United States
22
Consumer behaviour
20
Konsumentenverhalten
20
Selling
15
Verkauf
15
Beziehungsmarketing
14
Relationship marketing
14
Theorie
13
Theory
13
Social network
10
Soziales Netzwerk
10
Experiment
9
Customer satisfaction
8
Kundenzufriedenheit
8
B-to-B-Marketing
7
Business-to-business marketing
7
Dorf
6
Erfolgsfaktor
6
Game theory
6
Handelskette
6
India
6
Indien
6
Information dissemination
6
Informationsverbreitung
6
Preismanagement
6
Pricing strategy
6
Retail chain
6
Spieltheorie
6
Success factor
6
Village
6
Austria
5
Communication
5
Customer service
5
Kommunikation
5
more ...
less ...
Online availability
All
Undetermined
6
Type of publication
All
Article
12
Type of publication (narrower categories)
All
Article in journal
11
Aufsatz in Zeitschrift
11
Aufsatz im Buch
1
Book section
1
Language
All
English
German
11
Author
All
Alhouti, Sarah
1
Bath, Jatinderpreet Kaur
1
Bawa, Anupam
1
Beatty, Sharon E.
1
Boukis, Achilleas
1
Brudvig, Susan
1
Butler, Timothy D.
1
Cho, Yoon-Na
1
Clark, Ronald A.
1
Davis, Lenita
1
Einav, Liran
1
Friend, Scott B.
1
Gillison, Stephanie T.
1
Gopal, Das
1
Hamwi, G. Alexander
1
Hasford, Jonathan
1
Hoffmann, Florian
1
Inderst, Roman
1
Jerger, Christina
1
Johnson, Catherine M.
1
Kehagias, John
1
Kidwell, Blair
1
Kostopoulos, Ioannis
1
Kuchler, Theresa
1
Laird, Mary Dana
1
Levin, Jonathan
1
Lodorfos, George
1
Northington, William Magnus
1
Park, Jungkun
1
Rigopoulou, Irini
1
Rutherford, Brian N.
1
Sundaresan, Neel
1
Vassilikopoulou, Aikaterini
1
Zboja, James J.
1
more ...
less ...
Published in...
All
Journal of marketing theory and practice
3
Journal of marketing theory and practice : JMTP
3
Aktuelle Aspekte in der Dienstleistungsforschung : [im November 2013 fand an der Ludwig-Maximilians-Universität München der 17. Workshop Dienstleistungsmarketing statt, der vom Institut für Marketing ausgerichtet wurde]
1
American economic journal : a journal of the American Economic Association
1
Journal of customer behaviour
1
Journal of economic theory
1
Journal of retailing and consumer services
1
Psychology & marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
12
Showing
1
-
10
of
12
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The roles of consumer entitlement, persuasion knowledge, and perceived product knowledge on perceptions of sales pressure
Zboja, James J.
;
Brudvig, Susan
;
Laird, Mary Dana
; …
- In:
Journal of marketing theory and practice : JMTP
29
(
2021
)
4
,
pp. 435-447
Persistent link: https://www.econbiz.de/10012607669
Saved in:
2
Seeking consumer forgiveness : face management by frontline employees
Bath, Jatinderpreet Kaur
;
Bawa, Anupam
- In:
Journal of marketing theory and practice : JMTP
28
(
2020
)
4
,
pp. 387-402
Persistent link: https://www.econbiz.de/10012483475
Saved in:
3
Conceptualizing and measuring perceived service complexity
Kostopoulos, Ioannis
;
Boukis, Achilleas
;
Lodorfos, George
- In:
Journal of marketing theory and practice : JMTP
27
(
2019
)
1
,
pp. 38-54
Persistent link: https://www.econbiz.de/10012181607
Saved in:
4
The role of emotions on frontline employee turnover intentions
Cho, Yoon-Na
;
Rutherford, Brian N.
;
Friend, Scott B.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10011654472
Saved in:
5
Influence of salespersons' nonverbal communication cues on consumer shopping behaviour
Gopal, Das
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 199-206
Persistent link: https://www.econbiz.de/10011528634
Saved in:
6
Employees' emotional reactions to customer deal requests
Gillison, Stephanie T.
;
Northington, William Magnus
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
2
,
pp. 147-165
Persistent link: https://www.econbiz.de/10011489599
Saved in:
7
Assessing sale strategies in online markets using matched listings
Einav, Liran
;
Kuchler, Theresa
;
Levin, Jonathan
; …
- In:
American economic journal : a journal of the American …
7
(
2015
)
2
,
pp. 215-247
Persistent link: https://www.econbiz.de/10011282796
Saved in:
8
Customer service recovery : the challenge of misbehavior in service encounters
Jerger, Christina
- In:
Aktuelle Aspekte in der Dienstleistungsforschung : [im …
,
(pp. 119-143)
.
2015
Persistent link: https://www.econbiz.de/10010469029
Saved in:
9
Unwanted pursuit behavior : understanding salespeople's desire to pursue and desire to avoid customers
Alhouti, Sarah
;
Butler, Timothy D.
;
Johnson, Catherine M.
; …
- In:
Journal of marketing theory and practice
22
(
2014
)
4
,
pp. 385-400
Persistent link: https://www.econbiz.de/10010510252
Saved in:
10
Emotional ability and nonverbal communication
Kidwell, Blair
;
Hasford, Jonathan
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 526-538
Persistent link: https://www.econbiz.de/10010382585
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->