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~language:"eng"
~subject:"Einzelhandel"
~subject:"Verkaufspersonal"
~type_genre:"Article in journal"
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Search: subject_exact:"Sales pitch"
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Einzelhandel
Verkaufspersonal
Sales behaviour
74
Verkaufsverhalten
74
Salespeople
29
Consumer behaviour
16
Konsumentenverhalten
16
USA
16
United States
16
Customer satisfaction
8
Kundenzufriedenheit
8
Selling
8
Verkauf
8
Retail trade
5
Beziehungsmarketing
4
Customer service
4
Emotion
4
Kundenservice
4
Preismanagement
4
Pricing strategy
4
Relationship marketing
4
Arbeitsverhalten
3
Arbeitszufriedenheit
3
B-to-B-Marketing
3
Business-to-business marketing
3
China
3
Communication
3
Confidence
3
Corporate culture
3
Dienstleistungsqualität
3
Experiment
3
Job satisfaction
3
Kaufentscheidung
3
Kommunikation
3
New product development
3
Personality psychology
3
Persönlichkeitspsychologie
3
Produktentwicklung
3
Purchase decision
3
Service quality
3
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12
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30
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Article in journal
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30
Arbeitspapier
4
Graue Literatur
4
Non-commercial literature
4
Working Paper
4
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Alhouti, Sarah
2
Arndt, Aaron D.
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Davis, Lenita
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Hamwi, G. Alexander
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Hochstein, Bryan W.
2
Rutherford, Brian N.
2
Barksdale, Hiram C.
1
Bath, Jatinderpreet Kaur
1
Bawa, Anupam
1
Beatty, Sharon E.
1
Beuk, Frederik
1
Blickle, Gerhard
1
Bonney, Leff
1
Borgh, Michel van der
1
Boukis, Achilleas
1
Bouzdine-Chameeva, Tatiana
1
Bradford, Kevin Duane
1
Brand, Kathrin
1
Brown, Gene
1
Bush, Victoria D.
1
Butler, Timothy D.
1
Chakrabarty, Subhra
1
Chang, Woojung
1
Cho, Yoon-Na
1
Clark, Melissa
1
Cocco, John
1
DeShields, Oscar W.
1
Dolinski, Dariusz
1
Einav, Liran
1
Elliott, Michael T.
1
Evans, Kenneth R.
1
Evanschitzky, Heiner
1
Ferrell, Linda K.
1
Ferrell, Odies C.
1
Friend, Scott B.
1
Fu, Frank Q.
1
Galloway, Chris
1
Gillespie, Erin Adamson
1
Gilliam, David A.
1
Gillison, Stephanie T.
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Journal of marketing theory and practice
9
Journal of marketing theory and practice : JMTP
4
Psychology & marketing
3
Journal of retailing and consumer services
2
The journal of personal selling & sales management : JPSSM
2
The journal of product innovation management : an international publication of the Product Development & Management Association
2
American economic journal : a journal of the American Economic Association
1
European journal of marketing : EJM
1
Frontiers of business research in China : selected publications from Chinese universities
1
International journal of selection and assessment
1
Journal of business research : JBR
1
Journal of customer behaviour
1
Journal of retailing
1
Journal of targeting, measurement and analysis for marketing
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ECONIS (ZBW)
30
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1
Who do I look at? : mutual gaze in triadic sales encounters
Arndt, Aaron D.
;
Khoshghadam, Leila
;
Evans, Kenneth R.
- In:
Journal of business research : JBR
111
(
2020
),
pp. 91-101
Persistent link: https://www.econbiz.de/10012237782
Saved in:
2
Seeking consumer forgiveness : face management by frontline employees
Bath, Jatinderpreet Kaur
;
Bawa, Anupam
- In:
Journal of marketing theory and practice : JMTP
28
(
2020
)
4
,
pp. 387-402
Persistent link: https://www.econbiz.de/10012483475
Saved in:
3
An examination of pro-stakeholder unethical behavior in the sales ethics subculture
Merkle, Adam C.
;
Hair, Joseph F.
;
Ferrell, Odies C.
; …
- In:
Journal of marketing theory and practice : JMTP
28
(
2020
)
4
,
pp. 418-435
Persistent link: https://www.econbiz.de/10012483478
Saved in:
4
Conceptualizing and measuring perceived service complexity
Kostopoulos, Ioannis
;
Boukis, Achilleas
;
Lodorfos, George
- In:
Journal of marketing theory and practice : JMTP
27
(
2019
)
1
,
pp. 38-54
Persistent link: https://www.econbiz.de/10012181607
Saved in:
5
Harnessing internal support to enhance customer relationships : the role of networking, helping, and allocentrism
Bradford, Kevin Duane
;
Liu, Yongmei
;
Shi, Yuying
; …
- In:
Journal of marketing theory and practice : JMTP
27
(
2019
)
2
,
pp. 140-158
Persistent link: https://www.econbiz.de/10012181613
Saved in:
6
Fearless dominance and performance in field sales : a predictive study
Titze, Julia
;
Blickle, Gerhard
;
Wihler, Andreas
- In:
International journal of selection and assessment
25
(
2017
)
3
,
pp. 299-310
Persistent link: https://www.econbiz.de/10011823627
Saved in:
7
The role of affective brand commitment on sales effort
Fu, Frank Q.
;
Elliott, Michael T.
;
Mano, Haim
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
3
,
pp. 257-273
Persistent link: https://www.econbiz.de/10011738267
Saved in:
8
The role of emotions on frontline employee turnover intentions
Cho, Yoon-Na
;
Rutherford, Brian N.
;
Friend, Scott B.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10011654472
Saved in:
9
Incorporating a counterproductive work behavior perspective into the salesperson deviance literature : intentionally harmful acts and motivations for sales deviance
Hochstein, Bryan W.
;
Lilly, Bryan
;
Stanley, Sarah M.
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 86-103
Persistent link: https://www.econbiz.de/10011654490
Saved in:
10
Influence of salespersons' nonverbal communication cues on consumer shopping behaviour
Gopal, Das
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 199-206
Persistent link: https://www.econbiz.de/10011528634
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