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~subject:"Services"
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Search: subject:"Dienstleistungsmanagement"
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Services
Dienstleistungsmanagement
887
Service management
872
Dienstleistungsqualität
214
Service quality
212
Dienstleistungssektor
183
Service industry
173
Beziehungsmarketing
142
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140
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71
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38
Bundling strategy
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Theorie
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Bruhn, Manfred
4
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3
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2
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2
Helkkula, Anu
2
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2
Kohtamäki, Marko
2
Maglio, Paul P.
2
Ordóñez de Pablos, Patricia
2
Parida, Vinit
2
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2
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1
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1
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1
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Journal of service management
9
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
Journal of service research : JSR
4
The journal of services marketing
4
Handbook of service science ; [Vol. 1]
3
International journal of services and operations management
3
International journal of quality and service sciences
2
Journal of business research : JBR
2
SpringerLink / Bücher
2
The service industries journal
2
California management review
1
Chinese management studies
1
Decision sciences : DS
1
Economics of innovation and new technology
1
Enlightening tourism : ET ; a pathmaking journal
1
European research studies
1
European review of service economics and management
1
Exploring services science : 4th international conference, IESS 2013, Porto, Portugal, February 7 - 8, 2013 ; proceedings
1
Forum Dienstleistungsmanagement
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information technology and management
1
International journal of business and globalisation : IJBG
1
International journal of hospitality management
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of information technology and management : IJITM
1
International journal of innovation management
1
International journal of intelligent enterprise
1
International journal of managing projects in business
1
International journal of procurement management
1
International journal of services and operations management : IJSOM
1
International journal of services, economics and management
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of information & knowledge management : JIKM
1
Journal of retailing and consumer services
1
Journal of service theory and practice : JSTP
1
Journal of the Operational Research Society : OR
1
Management for Professionals
1
Managing consumer services : factory or theater?
1
Managing service quality : MSQ ; an international journal
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Forty years of the Service Industries Journal : a bibliometric review
Viglia, Giampaolo
;
Kumar, Satish
;
Pandey, Nitesh
; …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
Saved in:
3
The Era of New Services : New Services, New Infrastructure and Service Rules for the Future Society
Li, Lefei
-
2024
Services Everywhere -- Services in Complexity -- The Perspective of Networks -- The Perspective of Resources -- The Perspective of Needs -- The Perspective of Culture -- Principles of Service Design and Innovation.
Persistent link: https://www.econbiz.de/10014483982
Saved in:
4
Achieving service recovery through service innovation : the critical role of employee empowerment
Al-Ababneh, Mukhles M.
;
Masadeh, Mousa A.
;
Al-Sabi, Samer M.
- In:
Enlightening tourism : ET ; a pathmaking journal
11
(
2021
)
1
,
pp. 40-88
Persistent link: https://www.econbiz.de/10012583799
Saved in:
5
Sources staff as a factor of service innovation in the modern hotel industry : analysis of selected issues
Szostak, Daniel
- In:
European research studies
24
(
2021
)
4B
,
pp. 87-94
Persistent link: https://www.econbiz.de/10012806132
Saved in:
6
Quality Management for Services : Handbook for Successful Quality Management. Principles - Concepts - Methods
Bruhn, Manfred
-
2023
Basics of quality management for services -- Analysis of service quality -- Planning and control of quality management for services -- Implementation of quality management for services -- Quality controlling for services.
Persistent link: https://www.econbiz.de/10014318543
Saved in:
7
Case study of sustainable service design in the hospitality industry
Chen, Yi-An
;
Chen, Chun Liang
- In:
Chinese management studies
16
(
2022
)
1
,
pp. 162-196
Persistent link: https://www.econbiz.de/10012886173
Saved in:
8
Innovation in the sharing economy : a framework and future research agenda
Benoit, Sabine
;
Wang, Yonggui
;
Teng, Lefa
;
Hampson, …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 207-216
Persistent link: https://www.econbiz.de/10013325588
Saved in:
9
The TRISEC framework for optimizing conversational agent design across search, experience and credence service contexts
Blazevic, Vera
;
Sidaoui, Karim
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 733-746
Persistent link: https://www.econbiz.de/10013325755
Saved in:
10
Service orientation and innovation results : theoretical development based on service-dominant logic
Finoti, Lucas
;
Bonfim, Leandro Rodrigo Canto
;
Didonet, …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 389-403
Persistent link: https://www.econbiz.de/10013416987
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