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~person:"Agnihotri, Raj"
~person:"Reinartz, Werner J."
~person:"Stock-Homburg, Ruth"
~type_genre:"Arbeitspapier"
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Beziehungsmarketing
5
Relationship marketing
5
Lieferantenmanagement
3
Supplier relationship management
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Theorie
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3
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2
Germany
2
Arbeitszufriedenheit
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Customer satisfaction
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Arbeitspapier
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Agnihotri, Raj
Reinartz, Werner J.
Stock-Homburg, Ruth
Van den Poel, Dirk
27
Homburg, Christian
16
Bauer, Hans H.
15
Piller, Frank T.
9
Bayón, Tomás
8
Murphy, Brian B.
7
Wangenheim, Florian von
7
Burmann, Christoph
6
Degryse, Hans
6
Levy, Daniel C.
6
Spiller, Achim
6
Young, Andrew T.
6
Elhauge, Einer
5
Hammerschmidt, Maik
5
Helmig, Bernd
5
Leimstoll, Uwe
5
Maguiness, Paul
5
Neslin, Scott A.
5
Odekerken-Schröder, Gaby
5
Oehler, Andreas
5
Pescott, Chris
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Sudhir, K.
5
Zaugg, Alexandra Daniela
5
Aflaki, Sam
4
Alioski, Adrian
4
Ascarza, Eva
4
Baecke, Philippe
4
Bouckaert, Jan
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Corsten, Hans
4
Enke, Margit
4
Helm, Roland
4
Hoyer, Wayne D.
4
Netzer, Oded
4
Ormrod, Robert P.
4
Paulssen, Marcel
4
Popescu, Ioana
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Rudanko, Leena
4
Schwab, Pierre-Nicolas
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Singh, Ramendra
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Strandvik, Tore
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
2
R & D / Institut Eropéen d'Administration des Affaires ; Corporate Renewal Initiative : working papers
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ECONIS (ZBW)
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Einflussgrößen des Kundenrückgewinnungserfolgs : theoretische Betrachtung und empirische Befunde im Dienstleistungsbreich
Homburg, Christian
;
Sieben, Frank
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10001773912
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2
Measuring the custumer relationship management construct and linking it to performance outcomes
Reinartz, Werner J.
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001825341
Saved in:
3
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10002512381
Saved in:
4
The impact of customer relationship characterisstics on profitable lifetime duration
Reinartz, Werner J.
(
contributor
);
Kumar, V.
(
contributor
)
-
2001
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001632962
Saved in:
5
Customer lifetime duration : an empirical framework for measurement and explanation
Reinartz, Werner J.
;
Kumar, V.
-
2000
Persistent link: https://www.econbiz.de/10001635082
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