//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Al-Ababneh, Mukhles M."
~subject:"Service Innovation"
~subject:"Service industry"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Beschwerdemanagement"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Service Innovation
Service industry
Beschwerdemanagement
1
Complaint management
1
Customer service
1
Dienstleistung
1
Dienstleistungsmanagement
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Employee Empowerment
1
Hotel industry
1
Hotellerie
1
Hotels
1
Innovation
1
Kundenservice
1
Service Recovery
1
Service management
1
Service quality
1
Services
1
more ...
less ...
Online availability
All
Free
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Al-Ababneh, Mukhles M.
Brady, Michael K.
2
Jang, Soocheong
2
Kim, Jong-hyeong
2
Krishna, Anupam
2
Lu, Lu
2
Otero-Neira, Carmen
2
Palmeira, Mauricio
2
Paul, Justin
2
Plein, Katrin
2
Stauss, Bernd
2
Svensson, Göran
2
Abaid, Wan Mohd Azwan Bin Wan
1
Al Alawi, Alamir
1
Al-Badarneh, Mohammad B.
1
Al-Romeedy, Bassam Samir
1
Al-Sabi, Samer M.
1
Ali, Sara
1
Allen, Alexis M.
1
Amorim, Marlene
1
Andajigarmaroudi, Saeed
1
Anwar, Sohail
1
Ashraf, Rohail
1
Biswas, Supriya
1
Blandina, Alexander
1
Bumbacher, Urs
1
Cai, Ruiying
1
Chang, Chia-Jung
1
Chen, Nuoya
1
Chen, Pei-Chi
1
Chen, Rachel R.
1
Cheng Wei Hin
1
Cheng, I-shin
1
Cheng, T. C. E.
1
Cheng, Yin-Hui
1
Cheng, Yu-chi
1
Chi, Nai-Wen
1
Chiew, Tung Moi
1
Chih, Wen-hai
1
Cho, Yoon C.
1
more ...
less ...
Published in...
All
Enlightening tourism : ET ; a pathmaking journal
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Achieving service recovery through service innovation : the critical role of employee empowerment
Al-Ababneh, Mukhles M.
;
Masadeh, Mousa A.
;
Al-Sabi, Samer M.
- In:
Enlightening tourism : ET ; a pathmaking journal
11
(
2021
)
1
,
pp. 40-88
Persistent link: https://www.econbiz.de/10012583799
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->