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~person:"Al-Hawari, Mohd Ahmad"
~person:"Dimitriadis, Sergios"
~subject:"Consumer behaviour"
~subject:"United States"
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Consumer behaviour
United States
Personal banking
8
Privatkundengeschäft
8
Beziehungsmarketing
5
Relationship marketing
5
Greece
4
Griechenland
4
Konsumentenverhalten
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Confidence
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Customer satisfaction
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Dienstleistungsqualität
3
Electronic Banking
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Electronic banking
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Kundenzufriedenheit
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Service quality
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Vertrauen
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United Arab Emirates
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Vereinigte Arabische Emirate
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Bank marketing
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Bankgeschäft
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Banking services
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Brand image
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Costs
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Customer loyalty
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Emotion
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Emotional stability
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Factor analysis
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Financial services
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Finanzdienstleistung
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Key account management
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Key-Account-Management
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Al-Hawari, Mohd Ahmad
Dimitriadis, Sergios
Deuflhard, Florian
5
Cohen, Andrew M.
4
Bolt, Wilko
3
Cremers, Martijn
3
Espinosa-Vega, Marco A.
3
Hirtle, Beverly J.
3
Huang, Rocco
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Jaiswal, Deepak
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Kant, Rishi
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Rebucci, Alessandro
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Sautner, Zacharias
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Stiroh, Kevin J.
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Thambiah, Seethaletchumy
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AbdelShahid, Mina
2
Aguirregabiria, Victor
2
AlNajem, Mohamad N.
2
Annamalah, Sanmugam
2
Ater, Itai
2
Bernheim, B. Douglas
2
Bill, Stefan
2
Biswas, Abhijeet
2
Blankson, Charles
2
Camilleri, Silvio John
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Carbó Valverde, Santiago
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Caskey, John P.
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Chakravorti, Sujit
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Chandy, Rajesh K.
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Cheah, Isaac
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Chelliah, Shankar
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Clark, Robert
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Fernandez, Roberto M.
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Gardener, Edward P. M.
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Honka, Elisabeth
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Ishii, Joy L.
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Izogo, Ernest Emeka
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Kantsperger, Roland
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Kaufmann, Axel
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The international journal of bank marketing : IJBM
2
Journal of financial services marketing : JFSM
1
Managing service quality : MSQ ; an international journal
1
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ECONIS (ZBW)
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How the personality of retail bank customers interferes with the relationship between service quality and loyalty
Al-Hawari, Mohd Ahmad
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 41-57
Persistent link: https://www.econbiz.de/10010530075
Saved in:
2
Emotional stability and switching barriers in the retail banking context
Al-Hawari, Mohd Ahmad
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
5
,
pp. 469-486
Persistent link: https://www.econbiz.de/10010422312
Saved in:
3
Trust-based segmentation : preliminary evidence from technology-enabled bank channels
Dimitriadis, Sergios
;
Kouremenos, Athanasios
;
Kyrezis, …
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
1
,
pp. 5-31
Persistent link: https://www.econbiz.de/10009007232
Saved in:
4
Does trust in the bank build trust in its technology-based channels?
Dimitriadis, Sergios
;
Kyrezis, Nikolaos
- In:
Journal of financial services marketing : JFSM
13
(
2008/09
)
1
,
pp. 28-38
Persistent link: https://www.econbiz.de/10003806429
Saved in:
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