//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Al-Karaghouli, Wafi"
~person:"Bebber, Suélen"
~subject:"Service quality"
~subject:"perceived value and customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Wechselverhalten"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Service quality
perceived value and customer satisfaction
Beziehungsmarketing
2
Consumer behaviour
2
Customer satisfaction
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Relationship marketing
2
Switching behaviour
2
Wechselverhalten
2
Brand image
1
Confidence
1
Corporate reputation
1
Customer value
1
Firmenimage
1
Kundenwert
1
Markenimage
1
Mobile communications
1
Mobile telecom
1
Mobilkommunikation
1
Reputation
1
Telecommunications industry
1
Telekommunikationssektor
1
Vertrauen
1
brand image
1
customer retention
1
perceived value
1
relationship marketing
1
reputation
1
service quality
1
switching cost
1
switching costs
1
switching intention
1
trust
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Al-Karaghouli, Wafi
Bebber, Suélen
Marimuthu, Malliga
3
Ahmed, Masood
2
Ali, Mazhar
2
Chebat, Jean-Charles
2
Chuah, Stephanie Hui-wen
2
Chuang, Yi-Fei
2
Edward, Manoj
2
Eilifsen, Aasmund
2
El-Manstrly, Dahlia
2
Knivsflå, Kjell Henry
2
Kolos, Krisztina
2
Somosi, Agnes
2
Stan, Valentina
2
Stiassny, Alfred
2
Wang, Chung-yu
2
Aali, Abdulrahman Yousef al-
1
Agostini, Claudio A.
1
Agrawal, Manish
1
Amir, Dr.Huma
1
Amir, Huma
1
Anastasiou, Athanasios
1
Andrews MacLelland, Melinda
1
Arun Kumar Tarofder
1
Auh, Seigyoung
1
Ayios, Angela
1
Babu, Mujahid Mohiuddin
1
Bae, Junhyun
1
Bakshi, Shuchita
1
Baksi, Arup Kumar
1
Bang, Nguyen
1
Beatty, Sharon E.
1
Bell, Simon J.
1
Benedicktus, Ray L.
1
Bengtsson, Maria
1
Berenguer Contrí, Gloria
1
Biedenbach, Galina
1
Bilgihan, Anil
1
Binsardi, Ben
1
more ...
less ...
Published in...
All
Information systems management
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The role of speed on customer satisfaction and switching intention : a study of the UK mobile telecom market
Dey, Bidit Lal
;
Al-Karaghouli, Wafi
;
Minov, Stanimir
; …
- In:
Information systems management
37
(
2020
)
1
,
pp. 2-15
Persistent link: https://www.econbiz.de/10012199496
Saved in:
2
Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio
;
Eberle, Luciene
;
Bebber, Suélen
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->